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NETWORKZ SYSTEMS
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Customer Relationship Officer

Customer Relationship Officer

NETWORKZ SYSTEMS

0 - 4 years

0 Lacs

kerala

Posted:19 hours ago| Platform: Shine logo

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Skills Required

customer service client relations communication interpersonal skills conflict resolution problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

We are searching for a highly motivated and personable Customer Relations Officer to be a part of our team. As a Customer Relations Officer, you will play a crucial role in establishing strong connections with customers, efficiently resolving issues, and maintaining a high level of customer satisfaction. If you have a passion for assisting others, finding solutions to problems, and representing a reputable brand, we are excited to learn more about you. Key Responsibilities: - Act as the main point of contact for customer inquiries, concerns, and feedback - Respond promptly and professionally to emails, phone calls, and messages - Cultivate and nurture long-term relationships with customers to promote loyalty - Identify customer patterns and recommend enhancements to products, services, or procedures - Conduct follow-ups with customers to ensure contentment and ongoing assistance Qualifications: - High school diploma or equivalent; Bachelor's degree is preferred - Demonstrated experience in customer service, client relations, or a related position - Exceptional communication and interpersonal skills - Proficient in problem-solving and conflict resolution This position is Full-time, Permanent, and suitable for Freshers. Work Location: On-site To discuss further details, please contact the employer at +91 7902400777.,

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Customer Relationship Officer