The candidate must be Graduate preferably with degree/diploma in Business Administration in Marketing. He/She must have 5 plus years of experience in Chit industry. Candidate who is having finance industry experience will also be considered. He/She has to oversee the operations of designated branches or divisions to achieve business objectives. Develop and implement strategic plans to drive growth and profitability.Manage and mentor branch staff to enhance their performance.Ensure adherence to company policies, procedures, and regulatory requirements.Analyze financial reports and market trends to make informed business decisions.Foster a positive work environment and promote teamwork and collaboration. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Management: 5 years (Preferred) Work Location: In person Application Deadline: 07/07/2025
BUSINESS HEAD -- KOZHIKODE AND ERNAKULAM 1. Educational Qualification : Bachelor’s Degree in Business Administration, Commerce, Finance or a related field. 2. Professional Qualification : MBA/PGDM in Sales and Marketing or Finance. 3. 7 + years of experience in sales, marketing or business development preferably in chit funds, NBFCs or financial services. Key Responsibilities: 1. Business Development: · Develop strategies to increase customer acquisition and revenue growth. · Identify potential markets, prospects, and new business opportunities. · Ensure monthly/quarterly/half yearly/yearly sales targets for subscriptions are achieved. 2. Operational Management: · Supervise branch operations and monitor day-to-day activities. · Ensure smooth execution of chit auctions. · Implement and monitor adherence to company policies and processes. 3. Team Management: · Recruit, train, and manage branch managers, sales teams, and direct/collection agents. · Set targets, evaluate performance, and motivate teams to achieve goals. · Conduct regular team and Agent meetings to address challenges and provide updates. 4. Recovery and Collections: · Oversee collection activities to minimize defaults and recover outstanding dues. · Collaborate with recovery teams to handle defaulters effectively. · Maintain healthy collection efficiency ratios. 5. Customer Relationship Management: · Build and maintain strong relationships with customers to ensure retention. · Address and resolve customer complaints and grievances promptly. · Educate customers about chit schemes, processes, and benefits. 6. Compliance and Risk Management: · Ensure all operations comply with chit fund regulations and company policies. · Manage documentation and records related to auctions, payments, and legal compliance. · Identify and mitigate operational and financial risks. 7. Market Analysis and Reporting: · Conduct market research to understand competitors and market trends. · Prepare and submit weekly reports on business performance, sales, and collections. · Provide insights and recommendations for growth strategies. 8. Marketing and Promotion: · Implement marketing plans to promote chit schemes and increase enrolments. · Organize promotional events, campaigns, customer meetings and Agent meetings. Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 15/07/2025
As a Chit Fund Relationship Manager, your primary responsibility will be to acquire and onboard customers by identifying potential clients and explaining chit fund schemes. You will guide new customers through the application and documentation process, ensuring KYC compliance as per regulatory guidelines. It will also be your duty to educate customers about the rules, benefits, and risks associated with chit funds. Building and maintaining long-term relationships with customers is crucial, and you will be expected to address customer queries, concerns, and grievances promptly. Smooth communication between customers and the company is essential, along with providing regular updates on chit fund schemes and auctions. You will coordinate the auction process by informing members about upcoming auctions and bidding procedures. Addressing disputes or objections raised by members and ensuring timely collection of monthly contributions are integral parts of your role. Collaborating with the accounts team to maintain updated records is also necessary. Compliance and documentation play a vital role in this position. You must ensure adherence to The Chit Funds Act, 1982, and other relevant laws while maintaining proper records of customer agreements, transactions, and communications. Upholding legal and ethical standards in all customer interactions is non-negotiable. Customer retention and engagement strategies will be developed and implemented by you to retain existing customers, encourage renewals, and increase leads through existing clients. This may involve organizing customer awareness programs, gathering feedback for improving customer experience, and resolving disputes amicably to maintain trust. Reporting and coordination tasks include preparing reports on customer feedback, collections, and auction performance. Collaboration with the marketing team for lead generation and promotional activities is expected. Providing insights to management for enhancing services and operations is also part of your responsibilities. Additionally, you may need to visit high-end customers, make default collection calls when necessary, and engage in field marketing activities. The job is full-time with a day shift schedule. Proficiency in English is preferred, and the work location is in person. If you are interested in this position, please speak with the employer at +91 9895973391. The application deadline is 31/05/2025, and the expected start date is 01/06/2025.,