The candidate must be Graduate preferably with degree/diploma in Business Administration in Marketing. He/She must have 5 plus years of experience in Chit industry. Candidate who is having finance industry experience will also be considered. He/She has to oversee the operations of designated branches or divisions to achieve business objectives. Develop and implement strategic plans to drive growth and profitability.Manage and mentor branch staff to enhance their performance.Ensure adherence to company policies, procedures, and regulatory requirements.Analyze financial reports and market trends to make informed business decisions.Foster a positive work environment and promote teamwork and collaboration. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Management: 5 years (Preferred) Work Location: In person Application Deadline: 07/07/2025
BUSINESS HEAD -- KOZHIKODE AND ERNAKULAM 1. Educational Qualification : Bachelor’s Degree in Business Administration, Commerce, Finance or a related field. 2. Professional Qualification : MBA/PGDM in Sales and Marketing or Finance. 3. 7 + years of experience in sales, marketing or business development preferably in chit funds, NBFCs or financial services. Key Responsibilities: 1. Business Development: · Develop strategies to increase customer acquisition and revenue growth. · Identify potential markets, prospects, and new business opportunities. · Ensure monthly/quarterly/half yearly/yearly sales targets for subscriptions are achieved. 2. Operational Management: · Supervise branch operations and monitor day-to-day activities. · Ensure smooth execution of chit auctions. · Implement and monitor adherence to company policies and processes. 3. Team Management: · Recruit, train, and manage branch managers, sales teams, and direct/collection agents. · Set targets, evaluate performance, and motivate teams to achieve goals. · Conduct regular team and Agent meetings to address challenges and provide updates. 4. Recovery and Collections: · Oversee collection activities to minimize defaults and recover outstanding dues. · Collaborate with recovery teams to handle defaulters effectively. · Maintain healthy collection efficiency ratios. 5. Customer Relationship Management: · Build and maintain strong relationships with customers to ensure retention. · Address and resolve customer complaints and grievances promptly. · Educate customers about chit schemes, processes, and benefits. 6. Compliance and Risk Management: · Ensure all operations comply with chit fund regulations and company policies. · Manage documentation and records related to auctions, payments, and legal compliance. · Identify and mitigate operational and financial risks. 7. Market Analysis and Reporting: · Conduct market research to understand competitors and market trends. · Prepare and submit weekly reports on business performance, sales, and collections. · Provide insights and recommendations for growth strategies. 8. Marketing and Promotion: · Implement marketing plans to promote chit schemes and increase enrolments. · Organize promotional events, campaigns, customer meetings and Agent meetings. Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 15/07/2025
As a Chit Fund Relationship Manager, your primary responsibility will be to acquire and onboard customers by identifying potential clients and explaining chit fund schemes. You will guide new customers through the application and documentation process, ensuring KYC compliance as per regulatory guidelines. It will also be your duty to educate customers about the rules, benefits, and risks associated with chit funds. Building and maintaining long-term relationships with customers is crucial, and you will be expected to address customer queries, concerns, and grievances promptly. Smooth communication between customers and the company is essential, along with providing regular updates on chit fund schemes and auctions. You will coordinate the auction process by informing members about upcoming auctions and bidding procedures. Addressing disputes or objections raised by members and ensuring timely collection of monthly contributions are integral parts of your role. Collaborating with the accounts team to maintain updated records is also necessary. Compliance and documentation play a vital role in this position. You must ensure adherence to The Chit Funds Act, 1982, and other relevant laws while maintaining proper records of customer agreements, transactions, and communications. Upholding legal and ethical standards in all customer interactions is non-negotiable. Customer retention and engagement strategies will be developed and implemented by you to retain existing customers, encourage renewals, and increase leads through existing clients. This may involve organizing customer awareness programs, gathering feedback for improving customer experience, and resolving disputes amicably to maintain trust. Reporting and coordination tasks include preparing reports on customer feedback, collections, and auction performance. Collaboration with the marketing team for lead generation and promotional activities is expected. Providing insights to management for enhancing services and operations is also part of your responsibilities. Additionally, you may need to visit high-end customers, make default collection calls when necessary, and engage in field marketing activities. The job is full-time with a day shift schedule. Proficiency in English is preferred, and the work location is in person. If you are interested in this position, please speak with the employer at +91 9895973391. The application deadline is 31/05/2025, and the expected start date is 01/06/2025.,
As a Recovery and Collection Specialist, your primary responsibility will be to oversee the recovery and collection process efficiently. You will maintain accurate records of recoveries, outstanding amounts, and follow-ups. Additionally, you will handle defaulted chits by collaborating with the legal team to escalate cases when necessary. Your role will involve negotiating with defaulting customers to prevent legal actions and settle disputes amicably. Managing terminated chits will be a crucial aspect of your job, ensuring that terminated chit members fulfill their financial commitments. You will also address customer grievances and disputes related to terminated chits. Building and maintaining strong customer relationships will be essential to prevent future defaults and enhance customer satisfaction. Collaboration with internal teams such as accounts, legal, and marketing departments is imperative. You will work closely with these teams to ensure accurate records, legal compliance, and analysis of customer behavior to minimize defaults. Providing regular reports to management on collection status, default cases, and recovery progress will be part of your routine tasks. Compliance and documentation play a vital role in this position. You must ensure that all collections are properly documented and acknowledged with receipts. Adhering to company policies, RBI/NBFC/Chit Fund regulations, and ethical recovery practices is crucial. Maintaining the confidentiality of customer financial data is paramount. To excel in this role, you should possess strong negotiation and persuasion skills, a good understanding of chit fund operations and financial recovery laws, and the ability to handle tough conversations with professionalism. Willingness to travel extensively for field visits, excellent communication, and interpersonal skills are essential. A basic knowledge of legal procedures related to recovery is also required. This is a full-time position with day shifts, and a Bachelor's degree is preferred. The work location is in person, and the application deadline is 31/05/2025, with an expected start date of 01/06/2025.,