Posted:7 hours ago|
Platform:
On-site
Full Time
We are seeking a friendly and proactive Customer Relationship Officer to build strong relationships with our customers, drive satisfaction, and ensure long‑term loyalty.
Responsibilities
- Greet customers warmly, understand their needs, and provide product/service information.
- Resolve customer queries, complaints, and issues promptly and professionally.
- Maintain accurate records of interactions, transactions, and feedback in the CRM system.
- Follow up on leads, renewals, and upsell/cross‑sell opportunities to meet sales targets.
- Coordinate with internal teams (support, logistics, sales) to ensure smooth service delivery.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹17,000.00 per month
Benefits:
Work Location: In person
gekinformation
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