Customer Relationship Officer - Fleet

Job Description You will be joining Gro Digital Platforms as a Customer Relationship Officer - Fleet located in Patan. Your main responsibility will be to manage day-to-day interactions with fleet owners, address their queries and grievances, facilitate finance and insurance products, and support sales initiatives. Your role will involve building and maintaining strong business relationships, ensuring exceptional customer service, and contributing to the growth and efficiency of the fleet management operations. Key Responsibilities - Manage day-to-day interactions with fleet owners - Address queries and grievances of fleet owners - Facilitate finance and insurance products - Support sales initiatives - Build and maintain strong business relationships - Ensure exceptional customer service - Contribute to the growth and efficiency of fleet management operations Qualifications - Business Relationship Management and Customer Service skills - Finance knowledge and experience in facilitating finance and insurance products - Excellent Communication skills - Sales skills - Strong problem-solving skills and attention to detail - Ability to work well in an on-site team environment - Previous experience in the trucking or logistics industry is a plus - Bachelor's degree in Business, Finance, Communications, or a related field,