Customer Relationship Manager

1 - 3 years

1 - 3 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.
  • Coordinate with internal teams to resolve post-sales issues, including technical support and product delivery.
  • Develop and maintain strong relationships with customers to drive repeat business and referrals.
  • Analyze sales data to identify trends and opportunities for growth, providing insights to improve overall performance.
  • Collaborate with cross-functional teams to implement process improvements that enhance customer engagement.

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