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Shunya Tattva Management Consultants
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Customer Relationship Manager

Customer Relationship Manager

Shunya Tattva Management Consultants

0 - 5 years

1 - 3 Lacs

navi mumbai

Posted:1 day ago| Platform:

Apply

Skills Required

customer support customer relationship customer retention customer acquisition

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Salary:

Experience:

Age Limit:

Education:

Customer Relationship Executives

Roles & Responsibilities:

Handle inbound and outbound calls with customers.
Explain insurance products, policies, and benefits clearly.
Assist customers with renewals, claims, and policy servicing.
Build and maintain strong relationships with clients to ensure customer satisfaction.
Upsell and cross-sell relevant insurance products.
Achieve monthly targets while maintaining service quality.
Ensure compliance with company and IRDA guidelines.

Desired Candidate Profile:

Graduate in any stream (mandatory).
Good communication skills in English & Hindi (regional language is an advantage).
Customer-centric attitude with problem-solving ability.
Basic computer knowledge (MS Office, emails, CRM tools).
Fresher/Experienced candidates from
BPO, Banking, Finance, or Insurance
are welcome.
Comfortable working in rotational shifts if required.

Perks & Benefits:

Fixed salary + attractive incentives.
Health insurance & employee benefits.
Paid training provided.
Career growth in Insurance & Financial Services industry.

Apply Now

Deepak Singh

8655737791

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