Customer Relationship Manager

0 years

1 - 4 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

We are seeking a Customer Relationship Manager (CRM) to strengthen our client relationships and enhance customer satisfaction. The ideal candidate should have strong communication and convincing skills, maintain regular client connections, and understand our products and services to effectively represent Parekh Gallerium.

Key Responsibilities:

  • Build and maintain long-term relationships with clients.
  • Regularly connect and follow up with clients to ensure satisfaction.
  • Understand company products and services thoroughly and present them effectively.
  • Address customer queries, provide solutions, and maintain positive client experiences.
  • Support sales and marketing teams with client engagement strategies.
  • Track client interactions and feedback to improve customer service.

Requirements:

  • Bachelor’s degree preferred (Master’s degree is an advantage).
  • Excellent communication, negotiation, and convincing skills.
  • Smart personality with client-oriented mindset.
  • Ability to handle client queries professionally and maintain ongoing relationships.
  • Knowledge of Parekh Gallerium’s products/services (sanitary ware, interiors, etc.) will be an added advantage.

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

Speak with the employer
+91 7880011159

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