Manage relationships with guests to increase satisfaction, repeat visits, party & event bookings, and loyalty. Use guest data and CRM tools to drive targeted communications and offers. Annual bonus Provident fund Health insurance
Responsibilities: * Greet guests, process bookings & manage requests * Ensure exceptional customer service Process payments for admissions, package sales, memberships, caf/refreshments if any. Use POS ensure transaction integrity Health insurance Maternity policy Provident fund Maternity leaves Paternity leaves
Drive sales for birthday parties,group bookings, and corporate events. Build strong customer relationships and handle all queries, feedback, and support.Coordinate with internal teams to ensure smooth,high-quality event execution and accurate records Provident fund Health insurance