Customer Relationship Manager

Nirmalya Metropolis Private Limited

0 - 31 years

1 - 4 Lacs

Kalinga Nagar, Bhubaneswar

Posted:1 day ago| Platform: Apna logo

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Skills Required

crm finance engineering service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relationship Manager – Real Estate (Female Candidates Only) We are seeking a dynamic and personable female Customer Relationship Manager (CRM) to join our real estate team. The ideal candidate will be responsible for managing client relationships, ensuring a seamless home-buying experience, and maintaining high levels of customer satisfaction for our duplex and triplex residential projects. Key Responsibilities:Serve as the primary point of contact for all customer interactions post lead generation. Handle customer inquiries, provide property details, and conduct project walkthroughs (site visits). Coordinate with internal departments (sales, legal, finance, site engineering) to ensure timely updates and issue resolution. Maintain detailed records of customer interactions, complaints, and feedback in the CRM system. Provide timely updates to customers regarding project progress, possession dates, and other developments. Ensure high levels of customer satisfaction through prompt service and proactive communication.

More Jobs at Nirmalya Metropolis Private Limited

Customer Relationship Manager

Kalinga Nagar, Bhubaneswar

Experience: Not specified

INR 1 - 4 Lacs

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Nirmalya Metropolis Private Limited

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Customer Relationship Manager