Nirmalya Metropolis Private Limited

Job Title: Customer Relationship Manager – Real Estate (Female Candidates Only) We are seeking a dynamic and personable female Customer Relationship Manager (CRM) to join our real estate team. The ideal candidate will be responsible for managing client relationships, ensuring a seamless home-buying experience, and maintaining high levels of customer satisfaction for our duplex and triplex residential projects. Key Responsibilities:Serve as the primary point of contact for all customer interactions post lead generation. Handle customer inquiries, provide property details, and conduct project walkthroughs (site visits). Coordinate with internal departments (sales, legal, finance, site engineering) to ensure timely updates and issue resolution. Maintain detailed records of customer interactions, complaints, and feedback in the CRM system. Provide timely updates to customers regarding project progress, possession dates, and other developments. Ensure high levels of customer satisfaction through prompt service and proactive communication.

We are seeking a skilled and experienced Civil Site Manager to oversee and manage construction activities at our project site. The ideal candidate will have strong leadership skills, a solid understanding of construction processes, and the ability to ensure projects are completed on time, within budget, and according to specifications. Responsibilities: manage and coordinate daily site activities to ensure smooth project execution. Monitor work progress and ensure compliance with design specifications and safety standards. Manage and allocate resources, including labor, materials, and equipment. Conduct regular site inspections and resolve any technical or operational issues. Maintain accurate site documentation, including daily logs and progress reports. Ensure adherence to health and safety regulations on-site. Communicate project updates and challenges with the project manager and stakeholders. Requirements: Diploma/Bachelor’s degree in Civil Engineering or related field. Minimum 2-5 years of experience as a Civil Site manager or similar role, freshers can also apply. Strong knowledge of construction methods, materials, and safety regulations. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and meet deadlines. Proficiency in MS Office and construction management software

Company Overview Nirmalya Metropolis Pvt. Ltd. is a reputed real estate company in Bhubaneswar that specializes in delivering residential housing projects including premium triplexes and duplexes. With a customer-first approach, we aim to build long-term trust and satisfaction among our clients. Roles & Responsibilities Act as the primary point of contact for customers post-sale. Assist buyers with documentation, agreement formalities, and payment schedules. Address customer inquiries, complaints and ensure timely resolutions. Coordinate with internal teams (sales, legal, site) to facilitate a smooth customer journey. Follow up on customer dues, project updates, and possession timelines. Maintain and update client records and feedback in the CRM system. Build and maintain long-term relationships with clients for referrals and future business. Key Requirements Bachelor's degree in any discipline. 0-1 years of experience in customer handling roles (preferably in real estate or service sectors). Strong verbal and written communication skills. Proficiency in MS Office and CRM software. Language fluency in Odia, Hindi, and English. Patience, empathy, and a problem-solving attitude.

Position: Sales Executive Location: LIG 891, Kalinga Vihar LIG, Kalinganagar, Bhubaneswar, Odisha 752054 Experience: 1-2 year Reports To: Branch Manager Type: Full-Time Job Overview: We are hiring a proactive Sales Executive to handle construction material sales and support operations in the field. This role involves client coordination, site visits, material delivery tracking, and close collaboration with site teams. Candidates must have knowledge of construction materials and preferably some exposure to Key Responsibilities: Conduct field visits to client sites and follow up on leads Maintain and support client relationships during the sales process Coordinate delivery and distribution of construction materials Monitor inventory levels and manage basic stock records Work with site supervisors to fulfill on-site material requirements Maintain accurate records and prepare daily operational reports Requirements:6 months to 1 year of experience in sales or site operations (preferably in construction or FMCG) Good communication and interpersonal skills Sound knowledge of construction materials Willing to travel extensively for fieldwork Graduate or Diploma in any discipline Two-wheeler preferred Salary: ₹10,000.00 – ₹15,000.00 per month Benefits: Performance-based bonus Schedule:Day shift Work Location: In person (field-based)

Position Overview We are looking for our first hire - a passionate and proactive Operations Executive who will play a critical role in supporting and managing daily marketplace operations. You’ll be the key point of contact for our vendors and ensure seamless coordination of supply, pricing, and procurement functions. Key Responsibilities Identify and onboard new vendors dealing in construction materials (cement, steel, aggregates, etc.). Maintain strong, long-term relationships with suppliers to ensure consistent service. Coordinate daily order processing, delivery timelines, and vendor communications. Assist in price negotiations and maintain up-to-date pricing for all materials. Track procurement metrics and prepare basic reports on inventory, pricing, and vendor performance. Support the founding team with strategic operational insights and business development activities. Ensure smooth marketplace operations, especially during scaling and peak demand periods.