Skill Required Experience of minimum 1-2 years in Stores/Warehouse in a Manufacturing Industry. Excellent oral and written communication skills Numeracy and an understanding of finance Knowledge of the Legal requirements. People management skills, including the ability to lead and motivate others, delegate work and explain ideas Planning And Organising skills The ability to work as part of a team The ability to inspire, motivate and lead a team of people Analytical ability Good IT skills and working experience in any ERP solution. Problem-solving skills and the ability to work on a tactical and strategic level The ability to work under pressure and to tight deadlines. Job Description / Responsibilities Liaise with customers, suppliers and transport companies Plan, coordinate and monitor the receipt, order, assembly and dispatch of goods Use space and mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives are met Have a clear understanding of the company's policies and vision and how the warehouse contributes to these Coordinate the use of automated and computerised systems where necessary Respond to and deal with customer communication by email and telephone Keep stock control systems up to date and make sure inventories are accurate Plan future capacity requirements Motivate, organise and encourage teamwork within the workforce to ensure productivity targets are met or exceeded Produce regular reports and statistics on a daily, weekly and monthly basis Brief team leaders on a daily basis Maintain standards of health and safety, hygiene and security in the work environment. Oversee the planned maintenance of vehicles, machinery and equipment Oversee the maintenance and operation of warehouse management systems and automated storage and retrieval systems. Recording and Documentation.

Sales Officer (Mugi Home Care Products-Liquid Detergents) Modern Trade The Candidate is responsible for overseeing sales operations, meeting targets and managing the sales team in the region. Candidates for this position must have strong customer service and communication skills, both written and oral. Able to handle the role independently. Prepare the Modern Trade sales strategy & growth plans in line with business strategy. Key responsibility as the Head of Modern trade is to drive profitability and deliver on the Revenue and Category Share parameters Align and execute trade marketing and trade promotions interventions with the modern trade sales strategy and overall business strategy Lead resource for planning portfolio growth initiatives with accounts, assortment planning, launch planning and execution, development and execution of Joint Business Plans. Category management and Promotion planning Driving operational efficiency for modern trade channel Monitoring performance and taking corrective actions Responsible for achieving planned sales by channel and customer Achieving consistent growth by managing various internal and external stakeholders Work within allocated promotional cost and ensure effective spending in driving sales and brand building Lead resource for planning and negotiating for in-store activations, merchandising, sell-out plans with the accounts Negotiate favorable annual trading and logistic contract with chain Provide trade information, competitor's activities and market intelligent to company Manage Accounts receivables, Responsible for debt collection and resolve all long outstanding debts Resolve customer's trade issues, complaints and operational matters. Manage and review outstation outlets through frequent market visit and liaising with local Sales Management Work closely with Marketing head & KA Executives in achieving company's objective and vision Handling National chain & Regional Chain D-mart, Reliance Smart, More super market, Spar, Nuts & Spices Brown tree, Grace Super Market, Jeyachandran Textile, Amma naana

A Customer Relationship Manager (CRM) is responsible for building and maintaining strong, long-lasting relationships with a company's customers . They act as a key point of contact, ensuring customer satisfaction and driving business growth through effective communication, problem-solving, and strategic planning. Building and Maintaining Relationships: Establishing and nurturing positive relationships with customers, understanding their needs, and proactively addressing concerns. Customer Satisfaction: Ensuring customers are satisfied with the company's products and services, acting as a point of contact for inquiries and complaints. Customer Retention: Developing and implementing strategies to retain existing customers, such as personalized communication, loyalty programs, and proactive support. Sales and Revenue Growth: Identifying opportunities for upselling and cross-selling, contributing to revenue growth by understanding customer needs and preferences. Collaboration: Working closely with sales, marketing, and customer service teams to improve the overall customer experience and identify areas for improvement. Data Analysis: Analyzing customer data to identify trends, measure the effectiveness of marketing campaigns, and provide insights to improve sales strategies. Communication: Effectively communicating with customers, providing information about products and services, and addressing their questions and concerns. Conflict Resolution: Resolving customer issues and complaints promptly and efficiently, demonstrating empathy and problem-solving skills. Strategy Development: Developing and implementing strategies for customer care, conflict resolution, and customer retention. Staying Updated: Keeping up-to-date with the latest trends in customer relationship management and industry best practices. Skills: Communication Skills: Excellent verbal, written, and active listening skills. People Skills: Ability to build rapport, empathize with customers, and resolve conflicts effectively. Problem-Solving Skills: Ability to analyze situations, identify solutions, and resolve customer issues efficiently. Adaptability: Ability to adapt to different customer personalities and situations.

Manage financial systems and budgets Undertake financial audits (an independent check of an organisation's financial position) Provide financial advice Liaise with clients (individuals or businesses) and provide financial information and advice Review the company's systems and analyse risk Perform tests to check financial information and systems Advise clients on tax planning (within current legislation to enable them to minimise their tax liability) and tax issues associated with activities such as business acquisitions and mergers Maintain accounting records and prepare accounts and management information for small businesses (accountancy) Advise clients on business transactions, such as mergers and acquisitions (corporate finance) Counsel clients on areas of business improvement, or dealing with insolvency Detect and prevent fraud (forensic accounting) Manage junior colleagues Liaise with internal and external auditors (where applicable) and deal with any financial irregularities as they arise Produce reports and recommendations following internal audits or public sector audits Prepare financial statements, including monthly and annual accounts Arrange financial management reports, including financial planning and forecasting Advise on tax and treasury issues Negotiate terms with suppliers.

Role & responsibilities Technical Documentation & Marketing Preparing TDS for new and modified products. Creating brochures, pamphlets and booklets for new product launches. Developing technical materials such as posters and standees specifically for leather fairs. Preparing and sending monthly notifications to all dealers regarding new developments and updates. Collaborating with our Graphics/UX Designer to design materials and posters. Event Management Handling stall bookings and arrangements for upcoming leather fairs. Coordinating all technical materials required for exhibitions. Digital & Social Media Presence Managing updates on LinkedIn, Instagram and Twitter . Collaborating with the IT Team to enhance website functionality and user engagement. To circulate newsletter for the leather industry and update the website with news, blogs and upcoming events . Customer Support & Quality Management Handling customer complaints received from dealers and the sales team, ensuring proper redirection and closure. Responding to technical queries received via WhatsApp and email. Certifications & Compliance Managing LWG certification requirements for customers. Collaborating with R&D for MSDS and ZDHC certification . Coordinating with test labs for leather & chemical testing. Publications & Industry Engagement Preparing technical and management presentations for internal use. Managing newsletter advertisements and articles for leather industry magazines like Indian Leather, Leather Age, and Leather News India . Handling membership renewals for CLE, LWG, CHEMEXIL, ICC, and other industry associations . Branding & Intellectual Property Handling trademark activities . Managing branding initiatives . Preferred candidate profile Experience of minimum 7 years experience in Managerial level in the Manufacturing Industry. Interpersonal Skills: Ability to build and maintain relationships, work collaboratively, and resolve conflicts. Problem-Solving: Identifying and addressing issues, finding solutions, and making informed decisions. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Adaptability: Ability to adjust to changing priorities and work effectively in a dynamic environment. Negotiation Skills: Ability to negotiate effectively and find mutually beneficial solutions. Technical Proficiency: Familiarity with relevant software and tools for communication, collaboration, and reporting.