Customer Relationship Manager

0 years

2 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The CRM leads the Customer Experience (CX) Department at Electrodada, ensuring exceptional service across all customer, franchisee, and supplier touchpoints. This is a hands-on leadership role that requires regular travel to stores and direct interaction with customers via in-person visits, phone, and WhatsApp. The CRM ensures service quality, timely resolution of issues, and experience consistency across the organization

Job Type: Full-time

Pay: ₹20,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • How many years of experience in CRM do you have?

Work Location: In person

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