Customer Relationship Manager (CRM)

Lab Tech Solutions, a leading manufacturer of laboratory instruments and equipment with 15+ years of experience, is looking for a dynamic and result-oriented Customer Relationship Manager for Assam region.

The selected candidate will be responsible for managing customer relationships, generating institutional leads, coordinating orders, and ensuring smooth communication between clients and the company.

Key Responsibilities:

• Develop and maintain strong relationships with nursing colleges, paramedical institutes, pharmacy colleges, medical colleges, hospitals, and diagnostic centers

• Visit institutions to introduce products and company profile

• Handle enquiries, quotations, follow-ups, and order coordination

• Ensure timely communication regarding dispatch, installation, and after-sales support

• Coordinate with factory and accounts team for order processing

• Identify new business opportunities and potential clients in the region

• Collect market feedback and competitor information

• Maintain customer database and sales records

Required Skills & Qualifications:

• Graduate / Post-Graduate (any stream)

• 1–4 years of experience in sales / customer relationship / institutional marketing (medical or lab equipment experience preferred)

• Good communication and presentation skills

• Willingness to travel within Assam

• Basic knowledge of MS Office & WhatsApp/email communication

• Self-motivated and target-oriented

What We Offer:

• Attractive salary + performance incentives

• Travel allowance

• Growth opportunity in a manufacturing company

• Long-term career prospects

Preferred Candidate:

Candidates with experience in educational institutions, medical equipment, laboratory products, or B2B sales will be given preference.

Job Types: Full-time, Permanent

Pay: ₹8,594.98 - ₹22,413.42 per month

Work Location: On the road