Customer Relationship Management Specialist

As a CRM Specialist, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Expected to be an SME, you will collaborate and manage the team to perform efficiently. You will be responsible for team decisions and engage with multiple teams to contribute on key decisions. Your role will require providing solutions to problems for your immediate team and across multiple teams. Additionally, you will lead the effort to design, build, and configure applications, acting as the primary point of contact for the project. In terms of professional and technical skills, proficiency in Microsoft Dynamics CRM Technical is a must-have skill. It is also beneficial to have experience with Microsoft Azure. You should possess a strong understanding of Microsoft Dynamics CRM Technical, along with experience in customizing and extending Microsoft Dynamics CRM. Hands-on experience in developing plugins, workflows, and custom integrations is essential. Furthermore, knowledge of the Microsoft Dynamics CRM security model, experience in troubleshooting and resolving technical issues, and familiarity with Microsoft Dynamics CRM best practices are expected. The ideal candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical. This position is based at our Chennai office.,