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Customer Relationship Management (CRM)

Customer Relationship Management (CRM)

EarlyJobs

1 - 5 years

0 Lacs

noida uttar pradesh

Posted:2 days ago| Platform: Shine logo

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Skills Required

interpersonal skills analytical skills time management adaptability problemsolving attention to detail

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive at Cogent Whitefield, you will be responsible for handling customer queries and concerns in a Voice Process setting. Your role will involve interacting with customers of Axis Bank, requiring excellent communication skills in both English and Hindi. Your key skills will include Problem-Solving, Interpersonal Skills, Analytical Skills, Attention to Detail, Time Management, and Adaptability. You will need to effectively address customer issues, demonstrate empathy, and provide solutions to ensure customer satisfaction. The shift timings for this role are rotational with 1 rotational week off. The salary offered ranges from 18000 to 21000 INR along with incentives based on performance. The work location for this position is in Whitefield, Bangalore at Prestige Shantiniketan, Thigalarapalya, Krishnarajapura. This is a great opportunity for individuals with a passion for customer service and fluency in English and Hindi to excel in a dynamic and rewarding environment.,

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Customer Relationship Management (CRM)