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INNOVISION Limited
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Customer Relationship Management (CRM)

Customer Relationship Management (CRM)

INNOVISION Limited

0 years

|

0 Lacs

jaipur rajasthan india

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

CRM Executive

Key Responsibilities:

Act as the primary point of contact for existing and new clients, ensuring timely and professional communication.
Manage and maintain client relationships by addressing queries, providing information, and resolving issues promptly.
Prepare and maintain accurate records of client communications, contracts, and support requests.
Handle client onboarding and ensure a smooth transition and training as required.
Coordinate with internal departments (sales, accounts, logistics) to ensure timely delivery and resolution of client concerns.
Generate and manage client billing, invoices, and payment follow-ups.
Create and analyze reports using
MS Excel
for client accounts, billing status, and service efficiency.
Assist in the development and implementation of CRM strategies to improve customer retention and satisfaction.

Must have experience in any Industry - E-commerce / Logistics

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INNOVISION Limited

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