Customer Relationship Management Consultant

Company Description

NIBS Infra Ventures LLP is a Hyderabad-based real estate company founded in 2024, specializing in residential, commercial, and industrial projects. NIBS focuses on innovation, quality, and customer-centricity to build smart, sustainable spaces. Committed to shaping the future of urban living and business infrastructure, NIBS aims to deliver value through state-of-the-art developments.

Role Description

This is a full-time on-site role for a Customer Relationship Management Consultant located in Hyderabad. The CRM Consultant will manage customer relationships, enhance CRM processes, administer Salesforce.com, provide consulting services, and support sales teams. The role involves analyzing business processes, identifying customer needs, and implementing CRM solutions to drive business growth and customer satisfaction.

Qualifications

• Analytical Skills and Business Process understanding
• Sales and Consulting experience
• Salesforce.com Administration proficiency
• Strong communication and interpersonal skills
• Ability to work collaboratively with teams and stakeholders
• Bachelor's degree in Business Administration, Information Technology, or related field
• Experience in the real estate industry is a plus