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Customer Relationship Management

Customer Relationship Management

Cellotape Industries Pvt Ltd

1 years

0 Lacs

Ludhiana

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

management strategy strategies data marketing service crm planning

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Customer Relationship Management: Building and maintaining strong relationships with clients. Customer Interaction: Addressing customer inquiries, providing solutions, and handling feedback and complaints. Strategy Development: Creating and implementing strategies to improve customer satisfaction and retention. Data Analysis: Analyzing customer data to identify trends, preferences, and areas for improvement. Collaboration: Working closely with sales, marketing, and customer service teams. CRM System Management: Ensuring the CRM system is effectively used and maintained. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: crm: 1 year (Required) Language: English (Preferred) Work Location: In person

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