Customer Relationship Executive

2 - 6 years

0 Lacs

Posted:11 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for meeting potential clients to assess the feasibility of working together, maintaining relationships with existing clients, and resolving any issues in a professional manner. Additionally, you will conduct needs assessments, identify suitable solutions, and encourage clients to upgrade their packages. Key Responsibilities: - Meet with potential clients to evaluate prospective working relationships - Maintain regular contact with existing clients - Repair disengaged or fractured relationships - Conduct needs assessments to understand client requirements - Identify suitable offerings for each client - Propose solutions in consultation with clients - Encourage clients to upgrade packages and purchase additional offerings - Address client concerns promptly and professionally - Utilize internal relationships to meet client needs and maximize profits Qualifications Required: - 2 years of total work experience preferred Additional Company Details: - Job Types: Full-time, Permanent - Benefits: Cell phone reimbursement, Paid sick time - Work Location: In person,

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