Customer Relationship Executive

1 - 3 years

0 Lacs

Posted:23 hours ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

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About Us:

NIBAV

Role Overview:

Customer Relationship Executive

Key Responsibilities:

  • Act as the single point of contact for post-sales customer interactions.
  • Handle customer follow-ups, issue resolution, and feedback collection.
  • Coordinate with internal teams for smooth delivery and service updates.
  • Drive Google reviews, referrals, and post-sale payment collections.
  • Maintain accurate CRM reports and daily activity logs.

Requirements:

  • Experience:

    12 years in Customer Relationship / Client Servicing.
  • Language:

    Fluency in

    English (mandatory)

    and

    Tamil or Hindi (must)

    .
  • Strong communication, problem-solving, and coordination skills.

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