Customer Relationship Executive

Job Description

Company Name : Flying Colour Business Setup Services LLC Company Website : https://www.flyingcolour.net/ All Holidays will be as per UAE Calendar Below are the details of the job Position: Relationship Officer/ Client Coordinator Location : Work from Home (Remote) Should have their own Laptop,stable wifi,android phone,power backup Type : Full Time Working Day - 6 days working (Monday to Saturday) Working Timing - Monday to Friday - 10.30am to 8.00pm IST Saturdays - 10.30am to 5.30pm IST IT REQUIREMENT ( Compulsory ) An i5 processor with 10th and above Generation 8-12GB of RAM 256GB Solid State Drive (Not a Hard Disk, it should be SSD/NVME type) An Android Phone ( Iphone has a storage issue as we will be using Whatsapp and need more space for the backup) Roles and Responsibilities - 5+ Years experience in Customer care(Calling)/Administrative role - Major Experience in Operations role. - Familiar with CRM and good communication skills - Acts as a first contact for all clients and creates an inviting, professional atmosphere. - Answer client’s calls & Emails and address their queries and concerns within the assigned timelines. - Every day send follow up Emails/ Calls / whatsapp to clients regarding their ongoing work and updating the same in the software without fail. - Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines - Responsible for handling a portfolio of 70-80 clients. - Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients. - Handle and resolve client issues or concerns promptly and effectively, collaborating with internal teams. - Ensure the quality of service provided to clients is as per the standards defined by the company - Preparation of applications on Freezone and Offshore Portals. Apply Now: Interested candidates are invited to share their CV at [email protected] or send it via WhatsApp to +971-529396783. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Work from home Schedule: Day shift Language: English (Preferred) Work Location: Remote Application Deadline: 10/06/2025 Expected Start Date: 16/06/2025