Customer Relationship Executive

Company Name : Flying Colour Business Setup Services LLC

Company Website : https://www.flyingcolour.net/

All Holidays will be as per UAE Calendar

Below are the details of the job

Position: Relationship Officer/ Client Coordinator

Location : Work from Home (Remote)

Should have their own Laptop,stable wifi,android phone,power backup

Type : Full Time

Working Day - 6 days working (Monday to Saturday)

Working Timing -

Monday to Friday - 10.30am to 8.00pm IST

Saturdays - 10.30am to 5.30pm IST

IT REQUIREMENT ( Compulsory )

• An i5 processor with 10th and above Generation
• 8-12GB of RAM
• 256GB Solid State Drive (Not a Hard Disk, it should be SSD/NVME type)
• An Android Phone ( Iphone has a storage issue as we will be using Whatsapp and need more space for the backup)

Roles and Responsibilities

- 5+ Years experience in Customer care(Calling)/Administrative role

- Major Experience in Operations role.

- Familiar with CRM and good communication skills

- Acts as a first contact for all clients and creates an inviting, professional atmosphere.

- Answer client’s calls & Emails and address their queries and concerns within the assigned timelines.

- Every day send follow up Emails/ Calls / whatsapp to clients regarding their ongoing work and updating the same in the software without fail.

- Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines

- Responsible for handling a portfolio of 70-80 clients.

- Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients.

- Handle and resolve client issues or concerns promptly and effectively, collaborating with internal teams.

- Ensure the quality of service provided to clients is as per the standards defined by the company

- Preparation of applications on Freezone and Offshore Portals.

Apply Now: Interested candidates are invited to share their CV at [email protected] or send it via WhatsApp to +971-529396783.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Work from home

Language:

• English (Preferred)

Work Location: Remote