Customer Relationship Executive (CRE)

We are Hiring Customer Relationship Executive (CRE) for a company located in Nagpur, Maharashtra!!!

Job role: CRE

Salary: 15,000 - 25,000

Experience: 0-5 Years ( Freshers are most welcome)

Job location: Kamptee Road, Nagpur, Maharashtra

Education required: Graduate in Commerce, Business Administration, or relevant field (MBA preferred).

ROLE OVERVIEW

We are looking for skilled and customer-focused Customer Relationship Managers/Executives to handle post-sales communication, order processing, client coordination, and internal support for the sales team. This is an office-based role ideal for individuals with experience in back - office sales and customer service.

KEY RESPONSIBILITIES:

• Experience in Lead Generation
• Reach out to potential customers
• Handling customers over calls
• Experience in domestic sales
• Serve as a key point of contact for clients for order updates, documentation, and issue resolution.
• Manage the end-to-end order processing cycle– quotations, order entry, invoicing, and dispatch coordination.
• Support the field sales team with client updates, follow-ups, and reporting.
• Maintain accurate customer records and sales data using CRM and Excel-based tools.
• Coordinate with logistics, accounts, and production teams to ensure smooth operations.
• Prepare MIS reports, sales summaries, and client follow-up trackers for management.
• Ensure a high standard of customer service, building strong and long-term client relationships

QUALIFICATIONS & SKILLS

• Graduate in Commerce, Business Administration, or relevant field (MBA preferred).
• Fresher/experience in back office sales, customer relationship management, or sales coordination.
• Strong communication skills in English and Hindi (Marathi is a plus).
• Proficient in MS Office (Excel, Word, Outlook); ERP/CRM software knowledge preferred.
• Must be Target oriented
• Detail-oriented, organized, and able to multitask under deadlines.
• Based in or willing to relocate to Nagpur

For more details call us on 7517361633

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person