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BEAUTY GANG INDIA PVT. LTD
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Customer Relationship Executive

Customer Relationship Executive

BEAUTY GANG INDIA PVT. LTD

1 years

1 - 3 Lacs

india

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

marketing support communication

Work Mode

On-site

Job Type

Full Time

Job Description

JOB DESCRIPTION

We are looking for a dynamic, customer-focused Customer Relationship Executive cum Telecaller to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls, maintaining strong customer relationships, addressing customer queries, and supporting the sales/operations team.

Key Responsibilities

Make outbound calls to potential and existing customers to promote products/services.
Handle inbound customer queries efficiently and professionally.
Maintain and update customer databases, call logs, and relevant records.
Build and maintain strong relationships with customers to ensure high satisfaction.
Follow up on leads, inquiries, and complaints to ensure timely resolution.
Understand customer needs and provide appropriate solutions or information.
Work closely with the sales/marketing team to support business goals.

Requirements

Minimum qualification: 12th pass / Bachelor’s degree preferred.
Excellent communication skills in English and Hindi
Strong listening, problem-solving, and interpersonal skills.
Ability to handle customer interactions with patience and professionalism.
Basic computer knowledge.
Positive attitude and willingness to learn.

Job Type: Full-time

Pay: ₹11,542.69 - ₹25,000.00 per month

Benefits:

Food provided

Experience:

Tellecaller: 1 year (Preferred)

Location:

Rohini, Delhi, Delhi (Preferred)

Work Location: In person

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