Customer Relationship Associate

About the Role:

We’re looking for a proactive and confident Customer Relationship Associate (CRM) to handle our PAN India clients. You’ll be the key link between our clients and our internal team, ensuring smooth order execution, timely payment collection, and long-term client satisfaction.

Key Responsibilities:

• Follow up on payments from clients across India via email and phone calls
• Ensure all client orders are accurately processed and delivered on time
• Manage client servicing from order placement to payment collection
• Handle client communication (emails, calls) and basic admin/documentation work
• Build and maintain strong client relationships for repeat business

Requirements:

• 3–5 years of experience in a similar CRM or client servicing role
• Strong communication skills, fluent, polite, and confident in English (spoken & written)
• Excellent follow-up and multitasking abilities
• Should reside within 45 minutes of the office

Why Join Us?

• Stable, full-time position with career growth opportunities
• Work with a supportive and professional team
• Opportunity to build strong business relationships with clients across India

Timing- 10:00 am -06:30 pm

Job Type: Full-time

Pay: ₹14,000.00 - ₹22,000.00 per month

Application Question(s):

• What is your notice period and how fast you can join ?

• How many years of Customer relationship management experience you have ?
• What is your present salary and expected salary ?

• Where are you located in Delhi and how far from Laxmi Nagar ?

Experience:

• Customer relationship management: 3 years (Required)

Language:

• Hindi (Preferred)
• English (Preferred)

Location:

• New Delhi, Delhi (Required)

Work Location: In person