Customer Relations Specialist

Salary - 32k

Exp - 1-2 years

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Bengaluru. The Customer Service Specialist will handle customer inquiries and concerns through phone or other communication channels, ensure customer satisfaction through effective problem resolution, and maintain exceptional customer service standards. The role involves addressing customer needs efficiently, handling complaints, and ensuring a positive customer experience.

Qualifications

• Proficiency in Customer Support and ensuring Customer Satisfaction
• Exceptional skills in Customer Service and enhancing Customer Experience
• Strong proficiency in Phone Etiquette and effective communication
• Ability to work collaboratively with a team and independently as needed
• Strong problem-solving skills and a proactive attitude
• Previous experience in customer service roles is a plus
• Proficiency in multiple languages is an added advantage