Customer Relations Manager

Job Description:

* Handle Customer Care number and Customer Care Email.

*Attend End-customers in Office.

* Ensure that all calls, emails and customers are attended in a professional & time bound manner and Customers’ queries/complaints/requirements, if any, are resolved in a professional and time-bound manner.

* Analyzing customer complaints and inputs; propose, discuss and implement the SOPs to reduce the number of customers’ queries/complaints/requirements.

® Cross functional coordination for resolving customers’ queries / complaints / requirements.

® Assist in Customer calling, Coordination, Events and other Project requirements, if any.

Candidate Requirements:

* Good Communication Skills – Written & Speaking.

* Male Candidate required.

* Go-getter person who is Dynamic and Multi-tasker with passion for Delighting the customers.

* 3-5 years of experience in Customer Care Management in Residential Real Estate.

* Working knowledge of CRM software.

* Team Member with desire to contribute in organization’s growth.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person