Customer Relations Executive

Job Description

Company Description Playaza Entertainments Pvt Ltd is a premium Family Entertainment Center (FEC) brand in India, owned and operated by the Retail Conglomerate Malabar Group. With a focus on creating happy and memorable experiences for customers, Playaza is renowned for its diverse and high-quality amusement attractions, including video games, redemption games, bowling alleys, and trampoline parks. As a two-time National Award winner and a top 5 FEC operator in India, Playaza aims to become a leading provider of leisure and entertainment offerings in the country. Role Description This is a full-time on-site role for a Customer Relations Executive located in Thrissur. The Customer Relations Executive will be responsible for maintaining client relations, ensuring customer satisfaction, providing excellent customer service, and effective communication with customers. Qualifications Interpersonal Skills and Communication Client Relations and Customer Service Customer Satisfaction Ability to work well in a team Strong problem-solving skills Previous experience in customer service or client relations is a plus Bachelor's degree in Business Administration or related field