Customer Relation Manager

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relationship Manager, you will be responsible for building and maintaining profitable relationships with key customers. Your main duties will include: - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the customer base through upselling and cross-selling. - Understanding the individual needs of key customers and addressing them. - Conducting business reviews using CRM programs. - Knowing your competition and strategizing accordingly. Qualifications required for this role include: - Previous experience in customer relationship management. - Strong communication and interpersonal skills. - Knowledge of CRM programs. - Ability to strategize and plan effectively. For more details about this Customer Relationship Manager position, please contact 9947640555. Please note that this is a full-time position with health insurance benefits, and the work location is in person.,

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