Customer Relation Executive

Job Description

Key Responsibilities : Sales and Business Development : Achieve collection targets for assigned streams. Lead Generation : Generate leads through cold calls and various activities. Walk-ins and Counseling : Attend walk-in inquiries and provide counseling for various products. Conversion of Inquiries : Convert inquiries into enrollment or revenue opportunities. Captive Students and Referrals : Work on upgrades for existing students and referrals. Follow-Ups : Conduct follow-ups for telephonic/online inquiries. Maintaining Conversion Rates : Maintain good conversion rates (with an average of 80% across the state). Fee Collections : Ensure timely collection of student fees and manage follow-ups. Revenue Targets : Achieve weekly, monthly, quarterly, and yearly revenue targets for assigned products. Database Maintenance : Regularly update and maintain the database through calls. Coordination : Coordinate with Area Office for maintenance and related activities. Record Keeping & Reporting : Maintain sales records and regularly update sales figures and reports. Marketing & Promotions : Participate in in-house marketing activities and sales promotions. Reporting & Analysis : Prepare daily, weekly, and monthly reports and analyze data for performance improvements. Competitive Analysis : Monitor competitors and provide updates. Team Building : Work toward team development and collective achievement of team targets. Let me know if you need any more revisions or details to be added! Job Type: Full-time Pay: From ₹15,000.00 per month Schedule: Day shift Morning shift Work Location: In person