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Customer Onboarding Engineer

Customer Onboarding Engineer

Siemens

0 - 3 years

3 - 7 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

presales saas installation customer engineering troubleshooting preventive maintenance maintenance engineering electrical engineering networking breakdown maintenance technical support electrical maintenance service engineering

Work Mode

Work from Office

Job Type

Full Time

Job Description

We spend up to 90 percent of our lives in buildings, and we believe that everything people do in life deserves a flawless place to do it. In a world where our fundamental health, safety and wellbeing expectations have been deeply impacted with the anxiety of a new virus, buildings should offer a haven. Ideally, a perfect place to learn. A flawless place to grow. A perfect place to prosper. While it’s true that today’s buildings should be efficient, reliable, and safe – these characteristics alone don’t enable businesses and empower people the way a true smart building can. How do you craft the future Smart Buildings? We’re looking for the makers of tomorrow, the hardworking individuals ready to help Siemens transform entire industries, cities and even countries. Get to know us from the inside, develop your skills on the job. Join our Pune team to make difference! What are my Job Responsibilities?

Develop expertise on the SaaS offerings of BuildingX platform

Understand the customer requirements and define onboarding targets

Onboarding of customer sites

Support Technical pre-sales

Collaborate with R&D to impact the product gaps and quality

What do I need to be Eligible for this Role?

Bachelor's/Master’s degree in any branch of engineering.

6+ years in project solutioning.

Experience of working with end customers in aspects of understanding , implementing , onboarding and handing over projects

Proficiency in building automation domain

Understanding and practicing of process for delivering the SaaS offerings from HQ based portfolio to regional sales to end customer

Experience in automation of onboarding process to improve operational efficiencies

Understanding of the presales process . Any initiatives and experience in accelerating pre sales will be preferred

High energy , learnability, business orientation and aptitude is essential to perform the responsibilities of the role.

Make your mark in our exciting world at Siemens.

This role is primarily based at Pune. However, you may get the opportunity to visit other locations within India as and when the work demands. We’ve got quite a lot to offer. How about you? We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow. Find out more about Siemens careers at https://new.siemens.com/global/en/company/jobs.html

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Customer Onboarding Engineer