163 Customer Engineering Jobs

General Summary: Qualcomm is looking for an experienced Customer Engineering Account Manager to drive the execution of complex, multidisciplinary automotive programs with Qualcomm customers. We expect you thrive in an agile and forward-thinking environment where we constantly balance process, quality and execution speed. You must have a consistent track record of managing large & complex embedded software solutions with strong programming, technical, debug and execution skills. Activities include: Work with Qualcomm Automotive customers, help Track Customer Project Milestones, SOP Schedules, FROP, Upgrade Schedules, Documentation Collecting, prioritizing, tracking, and driving customer-repor...

Role Overview: Aisera is seeking a Customer Engineer to join their world-class Customer Success team in Bangalore. As a Customer Engineer at Aisera, you will be responsible for managing specific customer accounts, ensuring their success, resolving technical issues, and providing excellent technical support during US hours. Joining Aisera means being part of a dynamic team that values responsibility, ownership, and empathy towards customers and colleagues. Key Responsibilities: - Be the primary technical point of contact for customers. - Ensure Aisera has access to necessary information from customer backend systems. - Train the AI system to deliver optimal responses to inquiries. - Develop w...

As a Director PMO at LeadSquared, you will play a crucial role in leading the Program Management Office, overseeing Tier 3 support operations, and acting as the Chief of Staff to senior leadership. Your responsibilities will include: - **Program Management**: - Lead strategic programs ensuring alignment with organizational goals. - Define and enforce program governance, processes, and best practices. - Track KPIs, milestones, budgets, and timelines across initiatives. - **Customer Engineering (Tier 3 Support)**: - Oversee Tier 3 support operations, collaborating with engineering and product teams. - Ensure root cause analysis, continuous improvement, and knowledge base enhancement. - Partner...

About the Role At Adroit BI , we are committed to achieving excellence through expertise. As an Expert Competence Engineer , you will play a vital role in delivering world-class technical support, driving innovation, and ensuring seamless customer experiences. Youll work within a highly collaborative and inclusive environment that values innovation, learning, and authenticity. Purpose of the Role To provide advanced technical support and troubleshooting expertise for global customers and partners, ensuring service excellence, network reliability, and adherence to security best practices. Key Responsibilities 1. Technical Support & Troubleshooting Provide 24x7x365 Level 2/3 technical support ...

Location: Bangalore,IND Unique Opportunity As a Field Service Engineer Lead er , you will play an integral role in supporting the first private semiconductor FAB in India and in building the semiconductor ecosystem within the country. This position offers the prospect of advancing your career alongside the industry while establishing a high-performing team from the ground up. To learn more about life as a Field Service Engineer, visit the Field Service Engineer page. Responsibilities Building the OrganizationResponsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements. LeadershipProvides direction, coaching, a...

We spend up to 90 percent of our lives in buildings, and we believe that everything people do in life deserves a flawless place to do it. In a world where our fundamental health, safety and wellbeing expectations have been deeply impacted with the anxiety of a new virus, buildings should offer a haven. Ideally, a perfect place to learn. A flawless place to grow. A perfect place to prosper. While it’s true that today’s buildings should be efficient, reliable, and safe – these characteristics alone don’t enable businesses and empower people the way a true smart building can. How do you craft the future Smart Buildings? We’re looking for the makers of tomorrow, the hardworking individuals ready...

Looking for challenging role?If you really want to make a difference - make it with us Can we energize society and fight climate change at the same time? At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the worlds energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you? Siemens Energy India Limited is seeking a responsible, professional, and self-motivated individual to join the Gas Turbine R&D, Gurgaon as Gas Turbines Service Customer Order Engineer...

Role Overview: As a Director, Customer Engineering at Google Cloud in India, your primary responsibility is to act as a trusted advisor to customers, helping them maximize the business potential of Google Cloud. You will set the Customer Engineering strategy for the region, address critical technical issues, collaborate with various teams, and drive customer transformation initiatives. Key Responsibilities: - Lead a team of Customer Engineers to engage with customers, evaluate requirements, deliver demonstrations, design technical architectures, resolve challenges, and oversee implementation and operations. - Manage the Customer Engineering team to achieve quarterly and annual bookings targe...

General Summary: Qualcomm is looking for an experienced Customer Engineering Account Manager to drive the execution of complex, multidisciplinary automotive programs with Qualcomm customers. We expect you thrive in an agile and forward-thinking environment where we constantly balance process, quality and execution speed. You must have a consistent track record of managing large & complex embedded software solutions with strong programming, technical, debug and execution skills. Activities include: Work with Qualcomm Automotive customers, help Track Customer Project Milestones, SOP Schedules, FROP, Upgrade Schedules, Documentation Collecting, prioritizing, tracking, and driving customer-repor...

We are seeking an experienced Senior Customer Engineer (Presales) to join our dynamic Presales team. This individual will play a key role in engaging with customers to understand their technical and business requirements, designing tailored solutions, and driving the technical aspects of the sales process. In this role, you will leverage your expertise in Full Stack development, Technical Architecture, and Solution Sales to collaborate closely with customers, sales teams, and delivery teams. You will ensure that the proposed solutions align with customer needs,showcase cutting-edge technologies, and highlight the business value. Roles and Responsibilities Customer Engagement : Collaborate wi...

Location: Bangalore,IND Unique Opportunity As a Field Service Engineer Lead er , you will play an integral role in supporting the first private semiconductor FAB in India and in building the semiconductor ecosystem within the country. This position offers the prospect of advancing your career alongside the industry while establishing a high-performing team from the ground up. To learn more about life as a Field Service Engineer, visit the Field Service Engineer page. Responsibilities Building the OrganizationResponsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements. LeadershipProvides direction, coaching, a...

What are my Job Responsibilities? Develop expertise on the SaaS offerings of BuildingX platform Understand the customer requirements and define onboarding targets Onboarding of customer sites Support Technical pre-sales Collaborate with R&D to impact the product gaps and quality What do I need to be Eligible for this Role? Bachelor's/Masters degree in any branch of engineering. 6+ years in project solutioning. Experience of working with end customers in aspects of understanding , implementing , onboarding and handing over projects Proficiency in building automation domain Understanding and practicing of process for delivering the SaaS offerings from HQ based portfolio to regional sales to en...

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions for innovation and growth, including FastCompany Best Workplaces for Innovators, Inc 5000 Award for Fastest Growth, Forbes AI50, EY Entrepreneur of the Year 2023, CNBC Upstart 100 Top Startup, Gartner Cool Vendor, Red H...

Responsibilities: * Develop new business opportunities through sales strategies. * Qualify leads, close deals, and manage customer relationships.

oriented: Leading the upgrade implementation of gas turbine modernization projects (Customer Order Engineering). That Includes: Technical clarification of relevant engineering scope for GT core Engine together with COE Lead, Negotiation Team and interface partner organizations Clarification might be based on given negotiation documentation and corresponding tools Coordination of technical details and content, of time schedule and budget for the upgrade Specific Engineering output is: a. BSOL list, cost and time schedule after clarification (COE kickoff phase) b. Release of Upgrade Hardware for ordering to LTP/PM c. BSOLs for project specific retrofit scope of relevant process engineering d. ...

Siemens Energy India Limited is seeking a responsible, professional, and self-motivated individual to join the Gas Turbine R&D, Gurgaon as Gas Turbines Service Customer Order Engineer. This position provides an exciting opportunity to work in a fast-paced, dynamic, global product development & service environment. oriented: Driving the gas turbine upgrade business in terms of the auxiliarys implementation portion and be part of the international COE team as specialist for all gas turbine related auxiliary devices. That Includes: Technical clarification of relevant engineering scope for GT Auxiliaries together with COE Lead, Negotiation Team and interface partner organizations Clarification m...

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they ...

Key Areas of Responsibility Customer Relations/Customer Satisfaction Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. Represents NCR in a manner that reflects positively on t...

Key Areas of Responsibility Customer Relations/Customer Satisfaction Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. Represents NCR in a manner that reflects positively on t...

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they ...

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they ...

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they ...

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they ...

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they ...

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they ...