153 Customer Engineering Jobs

Location: Bangalore,IND Unique Opportunity As a Field Service Engineer Lead er , you will play an integral role in supporting the first private semiconductor FAB in India and in building the semiconductor ecosystem within the country. This position offers the prospect of advancing your career alongside the industry while establishing a high-performing team from the ground up. To learn more about life as a Field Service Engineer, visit the Field Service Engineer page. Responsibilities Building the OrganizationResponsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements. LeadershipProvides direction, coaching, and development for team members. Problem Solving Identifies and resolves technical, operational, and organizational issues. Customer Relationship Management Maintains and develops relationships with customers. Operational ManagementManages financial, manpower , and operational requirements. CommunicationEffectively communicates business progress, goals, and updates. Safety PracticesEnsures appropriate safety practices among team members. Quality ImprovementPromotes processes to reduce cycle time and drive continuous improvement. Additional Requirement Candidates must be willing to relocate to Singapore/Taiwan for up to 6-9 months upon employment and subsequently be based in Ahmedabad, Gujarat after the initial 12 months. Domain Skills Sound Industrial Engineering practices related to the Semiconductor Domain (e.g., preventive and corrective maintenance). Comprehensive understanding of the semiconductor industry, wafer FAB equipment, and chip manufacturing processes. In the absence of semiconductor domain experience, an equivalent background in biotechnology manufacturing or pharmaceutical manufacturing is preferred. Education Bachelors/ Masters in Engineering or Equivalent . Preferably in Mechanical, Electrical, Mechatronics, Industrial, Chemical and M etallurgy . Additional Certifications complementing the Semiconductor, Pharma or Biotechnology domain will be a value add . Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.To learn more about our commitment to DEI visit the Applied Materials Inclusion page. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes

What are my Job Responsibilities? Develop expertise on the SaaS offerings of BuildingX platform Understand the customer requirements and define onboarding targets Onboarding of customer sites Support Technical pre-sales Collaborate with R&D to impact the product gaps and quality What do I need to be Eligible for this Role? Bachelor's/Masters degree in any branch of engineering. 6+ years in project solutioning. Experience of working with end customers in aspects of understanding , implementing , onboarding and handing over projects Proficiency in building automation domain Understanding and practicing of process for delivering the SaaS offerings from HQ based portfolio to regional sales to end customer Experience in automation of onboarding process to improve operational efficiencies Understanding of the presales process . Any initiatives and experience in accelerating pre sales will be preferred High energy , learnability, business orientation and aptitude is essential to perform the responsibilities of the role.

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions for innovation and growth, including FastCompany Best Workplaces for Innovators, Inc 5000 Award for Fastest Growth, Forbes AI50, EY Entrepreneur of the Year 2023, CNBC Upstart 100 Top Startup, Gartner Cool Vendor, Red Herring Top 100 Global Innovator, CIO Innovation Startup Award, CIO Review Top ITSM Solution, and Silicon Review 50 Most Admired Companies. The seasoned founding team at Aisera has a track record of leading companies through successful startups and acquisitions. Aisera values giving employees significant responsibility and ownership of their work, hiring individuals from diverse backgrounds and experiences. Team members at Aisera operate with a high level of empathy for customers and colleagues. Join the dynamic and fast-paced team at Aisera and contribute to revolutionizing the industry. The Role: Aisera is establishing a world-class Customer Success team focused on ensuring customer success and satisfaction. Customer engineers at Aisera are assigned specific customer accounts and are responsible for maintaining account health, achieving customer goals, resolving technical issues, and providing technical assistance. *This role is based at our Bangalore office and requires working during US hours. Work hours may be subject to change in the future.* Responsibilities: - Act as the primary technical point of contact for customers. - Ensure Aisera has necessary access to customer backend systems. - Train the AI system to deliver optimal responses to inquiries. - Develop workflows/RPAs based on customer requirements, requiring scripting knowledge. - Address and resolve technical issues reported by customers, collaborating with Engineering for solutions. Basic Qualifications: - Minimum 5 years of experience in Customer engineering, software development, or DevOps. - Previous experience in customer-facing roles. - Proficiency in scripting using bash, Java, JavaScript, Python, or similar languages. - Understanding of REST APIs for making calls and troubleshooting errors. - Familiarity with security standards and practices such as authentication/authorization, oAuth, SAML, and SSO. - Bachelor's degree or equivalent knowledge in computer science, engineering, or related technical field. - Experience in setting connectors between IT systems like Zendesk, Jira, ServiceNow, etc. - Knowledge of AI technologies is a plus. Why Aisera If you are passionate about developing Enterprise-level applications in AI and Automation, have the necessary expertise, and experience in enterprise-level Customer engineering or startups, we encourage you to apply and become part of our growing team. Benefits: - Medical, dental, and vision benefits - Holidays and flexible PTO - Paid family leave - Employment Assistance Program,

Responsibilities: * Develop new business opportunities through sales strategies. * Qualify leads, close deals, and manage customer relationships.

oriented: Leading the upgrade implementation of gas turbine modernization projects (Customer Order Engineering). That Includes: Technical clarification of relevant engineering scope for GT core Engine together with COE Lead, Negotiation Team and interface partner organizations Clarification might be based on given negotiation documentation and corresponding tools Coordination of technical details and content, of time schedule and budget for the upgrade Specific Engineering output is: a. BSOL list, cost and time schedule after clarification (COE kickoff phase) b. Release of Upgrade Hardware for ordering to LTP/PM c. BSOLs for project specific retrofit scope of relevant process engineering d. Leading meetings/communication with LTP, PM, Auxiliaries and Engineering till upgrade outage e. Master-BSOL for the Engine upgrade scope f. Performance Testing and release of testing documentation as applicable g. Close out COE project documentation and tool maintenance Leading the technical clarification, acting responsible for the required clarifications/tasks/support and preparation of corresponding BSOL list (GT process engineering). Being part of the COE team consisting of Core, AUX and I&C members. We dont need superheroes, just super minds: Bachelor or Masters degree in Mechanical Engineering or equivalent. Working Experience: 6+ years of experience in gas turbine or equivalent field. Product knowledge: Excellent knowledge of Gas Turbines including thermodynamic understanding Tools and Software: Advanced skills in MS-Office, SAP, Teamcenter and PCM documentation. Customer orientation: being able to think from the customers perspective in order to optimize the technical scope of the project. - Business orientation: being able to think from the perspective of Siemens to optimize the Business Impact of the project within scope of work (customers perspective versus technical necessities) . Teamwork skills: Be comfortably working with colleagues in multiple time zones in one team and lead team discussions and decisions in fruitful cooperation. Networking skills: Ability to establish relationships and build networks in a global team setup, interface with the service engineering component groups, other engineering groups (BOP, I&C) and project management. Communication: Very good verbal, written and virtual communication skills.

Siemens Energy India Limited is seeking a responsible, professional, and self-motivated individual to join the Gas Turbine R&D, Gurgaon as Gas Turbines Service Customer Order Engineer. This position provides an exciting opportunity to work in a fast-paced, dynamic, global product development & service environment. oriented: Driving the gas turbine upgrade business in terms of the auxiliarys implementation portion and be part of the international COE team as specialist for all gas turbine related auxiliary devices. That Includes: Technical clarification of relevant engineering scope for GT Auxiliaries together with COE Lead, Negotiation Team and interface partner organizations Clarification might be based on given negotiation documentation and corresponding tools Coordination of technical details and content, time schedule and budget together with corresponding engineering partners for the GT Auxiliaries engineering as well as the Auxiliaries implementation side with the strong focus on modification and upgrade products within the service business. Specific Engineering output is: Product list, cost and time schedule after clarification (COE kickoff phase) Technical description of relevant functional retrofits in conjunction with specific upgrade scope BSOLs for project specific retrofit scope of relevant process engineering Leading the technical clarification with technical partners, acting responsible for the required clarifications/tasks/support and preparation of corresponding products and solutions. We dont need superheroes, just super minds: Bachelor or masters degree in Mechanical Engineering / process engineering / Electrical & Electronics Working Experience: 6+ years of experience in gas turbine or equivalent field Product knowledge: Basic knowledge of Gas Turbine and GT auxiliaries including thermodynamic understanding System knowledge (nice to have): Risk analysis according to EN 12100 ATEX 2014/34/EU and corresponding NEC 500 and 505 Heated boilers boundaries, according to NFPA 85 / EN 12952 (especially part 8) European PED 2014/68/EU together with piping standard EN 13480 Piping standard ASME B31.1 Safety relevant circuits especially SIL (Safety Integrity Level) based on IEC 61508 und IEC 61511 Tools and Software: Advanced skills in MS-Office, SAP, Teamcenter and PCM documentation, Basic knowledge in Rohr2 or Caesar2 calculation would be beneficial Customer orientation: Being able to think from the customers perspective to optimize the technical scope of the project. Available for customer discussions to define new positions for AUX equipment. Business orientation: Being able to think from the Siemens Energy perspective to optimize the business impact of the project within scope of work (customers perspective versus technical necessities) Teamwork skills: Being comfortably working with colleagues in multiple time zones in one team and lead team discussions and decisions in fruitful cooperation. Networking skills: Ability to establish relationships and build networks in a global team setup, interface with the service engineering component groups, other engineering groups (BOP, I&C) and project management. Communication: Very good verbal, written and virtual communication skills in English, German would be beneficial This role is based at Site (Gurgaon). Youll also get to visit other locations in India and beyond, so youll need to go where this journey takes you. In return, youll get the chance to work with teams impacting entire cities, countries and the shape of things to come.

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Key Areas of Responsibility Customer Relations/Customer Satisfaction Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. Represents NCR in a manner that reflects positively on the image and reputation of the company Customer Services Assists or delivers the following customer services: Installation and set-up of hardware, hardware modifications, first line maintenance, multi-vendor maintenance Performs periodic preventative maintenance on assigned products Diagnoses problems, makes minor repairs, and replaces components (at the module level). Follows appropriate security procedures when working with ATMs and or within financial institutions. Equipment Staging and Installation Performs shop or site staging of equipment as assigned Assists, as part of a team, in site preparation and equipment installation. May install limited modifications or Field Retrofit Orders (FROs) Performs any needed modular swaps and unit replacements Asset Management Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management Maintain an appropriate parts inventory as well as parts record keeping Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities T&M Revenue- meet or exceed plan based on territory or country/region goal Closed Calls/CE/Day based on territory or country/region goal Utilization Rate based on territory or country/region goal Open Calls/CE/Day based on territory or country/region goal Local Parts Fill Rate/Day based on territory or country/region goal Customer Satisfaction based on territory or country/region goal Call backs - based on territory or country/region goal SRL/SLA Percentage of SLA Met based on territory or country/region goal FVR - based on territory or country/region goal Other Requirements Valid Drivers' License and cleared background check and drug screen Ability to work nights, weekends, overtime, flex shifts and on-call shifts are required To service accounts within a given area and may be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports Conducts work at customer site(s), local NCR offices, or in a virtual environment May require prolonged travel, carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) May require bending/squatting, walking/standingsitting for prolonged periods Exposure to enclosed spaces, dust, drafts, and damp areas Assuming cramped/unusual positions, reaching, pushing, pulling, twisting, climbing, bending, stooping, and squatting Function under stress and engage in interpersonal relations (heavy work load, potentially dissatisfied customers) Qualifications Education College degree or certificate in electronics or computer technology is preferred. Acceptable advanced training may consist of: One year of College level courses, equivalent military training, or training in electronics or computer technology. One year of electronics or computer training at a recognized trade school to include both theory and in-class hands on time. A+ Certification

Key Areas of Responsibility Customer Relations/Customer Satisfaction Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. Represents NCR in a manner that reflects positively on the image and reputation of the company Customer Services Assists or delivers the following customer services: Installation and set-up of hardware, hardware modifications, first line maintenance, multi-vendor maintenance Performs periodic preventative maintenance on assigned products Diagnoses problems, makes minor repairs, and replaces components (at the module level). Follows appropriate security procedures when working with ATMs and or within financial institutions. Equipment Staging and Installation Performs shop or site staging of equipment as assigned Assists, as part of a team, in site preparation and equipment installation. May install limited modifications or Field Retrofit Orders (FROs) Performs any needed modular swaps and unit replacements Asset Management Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management Maintain an appropriate parts inventory as well as parts record keeping Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities T&M Revenue- meet or exceed plan based on territory or country/region goal Closed Calls/CE/Day based on territory or country/region goal Utilization Rate based on territory or country/region goal Open Calls/CE/Day based on territory or country/region goal Local Parts Fill Rate/Day based on territory or country/region goal Customer Satisfaction based on territory or country/region goal Call backs - based on territory or country/region goal SRL/SLA Percentage of SLA Met based on territory or country/region goal FVR - based on territory or country/region goal Other Requirements Valid Drivers' License and cleared background check and drug screen Ability to work nights, weekends, overtime, flex shifts and on-call shifts are required To service accounts within a given area and may be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports Conducts work at customer site(s), local NCR offices, or in a virtual environment May require prolonged travel, carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) May require bending/squatting, walking/standingsitting for prolonged periods Exposure to enclosed spaces, dust, drafts, and damp areas Assuming cramped/unusual positions, reaching, pushing, pulling, twisting, climbing, bending, stooping, and squatting Function under stress and engage in interpersonal relations (heavy work load, potentially dissatisfied customers) Qualifications Education College degree or certificate in electronics or computer technology is preferred. Acceptable advanced training may consist of: One year of College level courses, equivalent military training, or training in electronics or computer technology. One year of electronics or computer training at a recognized trade school to include both theory and in-class hands on time. A+ Certification

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time