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3.0 - 8.0 years
1 - 4 Lacs
ahmedabad
Work from Office
- Greet customers and visitors in a friendly and professional manner - Provide information and assistance to customers regarding lab services - Schedule appointments and manage patient records - Handle customer complaints and resolve issues in a timely manner - Maintain cleanliness and organization of the reception area - Collaborate with other team members to ensure excellent customer service standards are met Requirements: - A Bachelors degree in any field - A minimum of 3 years of experience in a customer service role - Excellent communication skills, both written and verbal - Strong organizational abilities and attention to detail - Basic understanding of lab tests and medical terminolog...
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
ahmedabad
Work from Office
Job Description: Senior Associate Branch Operations About HDFC Life: HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 380+ branches in India touching customers in over 900 cities and towns.. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment. Purpose of the Job: To ensure customer service and support all backend operation...
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
bengaluru
Work from Office
ResultsCX is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role Disclaimer: This job description has been sourced from a public domain and m...
Posted 1 week ago
1.0 - 4.0 years
5 - 8 Lacs
bengaluru
Work from Office
May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit issues, and/or other support to sales team members and/or external customers (including order expediting, stock inquiries, reporting, and stock rotation). May identify, investigate, and engage in opportunities to improve processes and procedures, including key performance metrics. Ensures that positive customer relations are maintained, and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws. Maintains and updates electronic and/or hard copy records as needed. Other duties as assigned. Job Level Specifications: Acquir...
Posted 1 week ago
3.0 - 6.0 years
5 - 8 Lacs
kolkata
Work from Office
Ensure achievement of team sales target Responsible for Monthly Performance Review of Lead Status, Team Performance, Attendance, Competition Review Assist Associate/Executive to resolve any queries raised by the customers Preparation of quotation & cost sheet and assisting Associate/Executive in financial discussions with the client Market survey of micro market & competitors ","other_skills":"Sales Target Achievement, Performance Monitoring, Team Support & Customer Handling, Sales Support & Financial Coordination, Market Research & Competitive Analysis
Posted 1 week ago
3.0 - 6.0 years
2 - 6 Lacs
coimbatore
Work from Office
1. Customer Purchase Order to Sale Order Conversion. 2. Data Management in Excel. 3. Knowing basic knowledge on SAP and CRM system.
Posted 1 week ago
5.0 - 9.0 years
6 - 7 Lacs
bengaluru
Work from Office
May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit issues, and/or other support to sales team members and/or external customers (including order expediting, stock inquiries, reporting, and stock rotation). May identify, investigate, and engage in opportunities to improve processes and procedures, including key performance metrics. Ensures that positive customer relations are maintained, and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws. Maintains and updates electronic and/or hard copy records as needed. Other duties as assigned. Job Level Specifications: Acquir...
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
warangal, huzurabad
Work from Office
We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processingP...
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
solapur
Work from Office
We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processingP...
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
jaipur
Work from Office
We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processingP...
Posted 1 week ago
1.0 - 4.0 years
7 - 10 Lacs
thane
Work from Office
The Relationship Manager (RM) will play a crucial role in our Sky Channel-global Indian Service department, specifically focusing on the Global Indian Service. This role involves managing and responding to customer inquiries and concerns through email, ensuring timely and accurate resolutions. The RM will be the primary point of contact for customers, building and maintaining strong relationships, and providing exceptional customer service. Excellent written and verbal communication skills in English are a must. Prior experience in a customer service or relationship management role, preferably in the banking or ficial industry. Strong interpersonal skills and the ability to build rapport wit...
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
jodhpur
Work from Office
Collections Manager - Support Services-Collection Monitoring and maintaining branch collection. Managing repossession & handling team. Co-ordination with collection agency, repossession agent, sale of vehicle. Legal formalities. Job Responsibilities Candidate will responsible to hire/complete the team Will handle the vendor management. Job Requirements Minimum graduation (MBA preferable), and thorough knowledge of collection activity. Managerial position experience required. Personality Traits Should be able to take major decisions independent Must be able to manage team efficiently
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
ahmedabad
Work from Office
1. Chat & Email Support Reply to customer chats quickly within 2 minutes Resolve 85% of chats within 30 minutes Keep CSAT above 90% Use tools like Intercom AI to reply smarter and faster 2. Help Center Articles Write and update 25+ support articles (FAQs, How-Tos) Make them clear and useful so customers don t have to ask twice Improve our chatbot by training it with better answers 3. Share Customer Feedback Every week, share a summary of common bugs, questions, or feature requests with the Product & Tech team Use tags or simple grouping to highlight top issues Your First 60 days 1. First 30 Days: Learn our tools, product, and processes Review support tickets to find what we can do better Sug...
Posted 1 week ago
0.0 - 7.0 years
4 - 5 Lacs
bengaluru
Work from Office
Candidate should be min B1 certified Shift timings 10.30 AM to 7.30 PM Split week offs They should be graduates
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
patna
Work from Office
Key AccountabilityPersistency drive- co-ordination withstakeholder (Sales or Partner)MIS managementRenewal Collection- Approaching customer throughcalls, email or visits for renewal collection on the allocated base Managing HNI customer, handling customerqueries, complaints and provide resolution to meet organization objectiveAnalytical Assistance to sales or partners foroverall persistency improvement Competencies (Knowledge & Skills) good communication skillswell verse in excel and MS officegood analytical skills
Posted 1 week ago
0.0 years
3 - 4 Lacs
pune
Work from Office
Hiring for No-1 BPO & IT MNC For International Customer Care for Graduate Fresher Any Grad /PG + Fresher With Excellent communication Skills Can Apply Salary Up-to - 4LPA + Both side Cabs Call @ WhatsApp- Komal - 8860830840 / Priya - 9667678362
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
kolkata
Work from Office
Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR ARPAN -8420957662 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facil...
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
noida, new delhi, delhi / ncr
Work from Office
Hiring for Asia`s No-1 BPO Company for International Customer Care Process for Noida Exp Min - 6 months to Max -5 yrs Of exp in Customer Care Voice Process , Blended ,semi Voice process In International Call @ Sejal - 8595347527/ Kajal - 8595849767
Posted 1 week ago
0.0 - 2.0 years
3 - 4 Lacs
chennai
Work from Office
Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Anjali - 8583029467 Salary for freshers (non voice)- 3 LPA Salary for freshers (voice)- 3.2 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,00,000 LPA - 4,30,000 Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Anjali...
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
noida
Work from Office
Executive/Sr. Executive/Assistant Manager | Client Acquisition |B2B Sale| Job Description: The role is a part of the national team with core responsibility of winning back lost customers across India. Develop prospects and sales funnel via maintaining daily input amongst pr-identified data sets given by organization. Active listening and understanding the business contexts of clients. Objection handling query resolution. Good Verbal and written communication Good presentation skill. Sales closure over Tele Video Call on Monthly basis Able to communicate the competitive landscape benefits of Indiamart Paid Package. Experience Range: 1 - 5 years Educational Qualifications: Any graduation ,or M...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
surat
Work from Office
Marks & Spencer Retail Walk-In Drive | Immediate Hiring! As a Customer Service Assistant at Marks & Spencer, you will play a key role in delivering a seamless and delightful customer experience in-store. Job Description - Achieve sales targets assigned to the store through effective customer engagement and product recommendations. Minimize costs by controlling wastage and ensuring proper handling of merchandise. Prevent shrinkage through adherence to stock protection measures and company policies. Build strong customer relationships by understanding their needs and offering suitable product solutions. Maintain visual merchandising standards as per brand guidelines to ensure an appealing stor...
Posted 1 week ago
7.0 - 10.0 years
9 - 12 Lacs
gurugram
Work from Office
Overview: Cvent is looking for a UI Designer with excellent aesthetic, design sense and great communication skills to create client s Event websites on the Cvent Content Management system. The person should be an SME and must have good communication skills (both verbal and written) to be able to communicate and understand requirements with overseas clients independently. Who can act as a project manager to brief/provide download of the project to other designers and get them completed flawlessly. The person should be willing to work in the night shift (US hours) and must have a zeal to perform in a fast-paced environment along with willingness to thrive for an award-winning career. In This R...
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
nashik
Work from Office
Marks & Spencer Retail Walk-In Drive | Immediate Hiring! As a Customer Service Assistant at Marks & Spencer, you will play a key role in delivering a seamless and delightful customer experience in-store. Job Description - Achieve sales targets assigned to the store through effective customer engagement and product recommendations. Minimize costs by controlling wastage and ensuring proper handling of merchandise. Prevent shrinkage through adherence to stock protection measures and company policies. Build strong customer relationships by understanding their needs and offering suitable product solutions. Maintain visual merchandising standards as per brand guidelines to ensure an appealing stor...
Posted 1 week ago
2.0 - 7.0 years
0 - 3 Lacs
bangalore rural, bengaluru
Work from Office
Role: L2 Support Engineer & L2 Support Lead. Exp: 2 to 12 Years Domain: Telecom only Location: Bangalore Mode of Work: Onsite Required skills are mentioned below: Very knowledge on Unix and Shell scripting Experience with Telecom BSS/OSS solution on L2/L3 or Implementation on lead roles. Good understanding of RDBMS concepts. Preferred knowledge on Hadoop/HBase/PostGreSQL Extensive experience of systems development including involvement in all major stages of software development projects. Good Knowledge and appreciation of systems development lifecycles and methodologies. Well established communication, presentation, motivational and inter-personal skills associated with person-management ab...
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
pune
Work from Office
Urgent Hirings for International Blended process for Pune Exp required in International Customer Care process , Voice exp in Customer Handling ,resolving Issues etc Excellent Communication Skills Call @ Anushka -8287990567 / Kajal - 8595849767
Posted 1 week ago
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