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Quincy Compressor
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Customer Focus Professional

Customer Focus Professional

Quincy Compressor

7 - 10 years

8 - 12 Lacs

pune

Posted:None| Platform:

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Skills Required

plm product management sap focus analytical value engineering cad technical support monitoring six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Focus

Timely execution of the Product Processes of all Business Areas.Create & maintain various Dashboards, KPI to Control, Monitor & Improve the Quality, Delivery, and the cost parameters.Ensure GECIA s contribution to improve Product Life Cycle Management processEnsure dedicated resources / team availability for the customersObtaining customer approvals where necessary

People Focus

Create and develop subject matter experts in various domains, who in turn can establish GECIA firmly as competence center.Develop the teams based on the Skills & Competence matrix,Create the Team spirit towards Driving Customer Success & Improving Business ResultsInstill CAN DO; WILL DO attitude in the teamHelp Team members identify their purpos

Technology Focus

Drive the innovation culture in the team to nurture innovative ideas and focus improvements on the product processes.

Process Focus

Create, Develop & maintain the Knowledge management Portals, Databases, etc. to document the knowledge about Product, Process, People & Tool.Continuous Process improvement using Automation, Standardization, Innovation, Digitalization, Efficiency Improvement Projects etc.

Operational Excellence

Create, Develop & Maintain a Resource Planning Mechanism to deliver optimum resource utilizationBring Transparency in resource Planning to indicate the Resource Occupancy on different Processes, Projects and identify potential bottlenecks.

In return, we offer

An excellent culture
Ample opportunities for professional development
New challenges and opportunities to learn every day
A culture known for respectful interaction, ethical behavior and integrity
Drive your Career, Explore Opportunities, Realize your Passion
Have multiple interactions with different stakeholders internally and externally
Potential to see your ideas realized and to make an impact on interesting projects
Plenty of opportunities to grow and develop
A Pivotal Role with large group of people management

To succeed, you will need

Experience Requirement:

7 10 years of experience in Mechanical Engineering or an equivalent design-related domain.Proven experience in people management, with the ability to lead and handle large, diverse teams.Strong background in managing operational issues and addressing challenges effectively

Knowledge Requirement:

In-depth understanding of business processes and relevant applications

Expertise in Product Lifecycle Management (PLM), Engineering Change Management (ECM), and Product Sustenance Engineering

Strong technical support capabilities with experience in cross-functional, divisional projects.

Familiarity with Atlas Copco systems is highly desirable.

Proficiency in PLM & PDM tools such as BPCS, Enovia, Windchill, SAP, etc.

Knowledge of Atlas Copco products is an added advantage

Understanding of Six Sigma, 5S, 8D Problem Solving, Value Analysis/Value Engineering (VA/VE), Lean Design, Design Thinking, etc., is preferred.

Key Skills:

Strong people management and leadership abilities.

Results-driven, dynamic, and customer-focused approach

Exceptional planning, analytical, and problem-solving skills

Interest and familiarity with automation tools like Robotic Process Automation (RPA) and CAD automation

Basic understanding of advanced digital technologies such as Artificial Intelligence (AI) and Data Analytics (DA)

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Customer Focus Professional