Customer Facing - Presales Specialist

Job title: Customer facing Presales Specialist

Job type: Permanent

Requirements

• Required Skills & Qualifications

  Experience:

  7+ years in a customer-facing technical role (e.g., Presales, Solutions Architecture, AI Specialist, or Technical Consulting)

  , with a proven track record of designing large-scale AI, ML, or HPC solutions.

• Generative AI Expertise:

  Deep, hands-on understanding of LLM architectures. Must be able to architect, explain, and build PoCs for RAG pipelines, including vector databases (e.g., Milvus, Pinecone, Chroma), embedding models, and data ingestion strategies.

• Critical Sizing & Hardware Acumen:

• Direct experience in sizing AI infrastructure. Must be able to perform "napkin math" and detailed calculations for GPU, CPU, memory, and network requirements.
• Must be able to fluently discuss performance metrics (tokens/second, latency, throughput, TFLOPS) and their relationship to hardware choice (e.g., NVIDIA H100 vs. A100, memory bandwidth, interconnects like NVLink/InfiniBand).

• AI Platform & MLOps:

  Expertise in the AI software stack. Strong understanding of MLOps principles (Kubeflow, MLflow), Kubernetes (K8s) for AI workloads, and model serving platforms (NVIDIA Triton, KServe, or similar).

• Model Landscape Knowledge:

  Strong, current knowledge of the AI model landscape (e.g., Llama family, Mistral, GPT-family, foundation models). Ability to discuss fine-tuning techniques, quantization, and pruning.

• Consultative & Communication Skills:

  Exceptional communication, whiteboarding, and presentation skills. Ability to translate executive-level business needs into detailed technical architecture and build a compelling C-level value proposition.

• Education:

  Bachelor's or Master's degree in Computer Science, AI, Data Science, or a related engineering field.

• Preferred Qualifications

  Direct experience working for an AI hardware (GPU, CPU, Supercomputer) or major cloud AI platform provider.
• Hands-on experience with parallel computing frameworks (CUDA, MPI).
• Experience in scientific computing, research, or other HPC domains.
• Active contributor to the AI/ML community (e.g., publications, conference talks, open-source projects).