Customer Experience Officer/ Call Centre

1 - 3 years

3 - 4 Lacs

Thane Navi Mumbai Mumbai (All Areas)

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Graduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must.
  • Candidate should possess excellent oral and written communication skills.
  • Candidate with good customer service skills & captive contact centre experience would be preferred.
  • Candidate should be willing to work in rotating shifts and Weekends.
  • Candidate should be able to conversate in English, Hindi and Tamil
  • Working days : 5 working days Monday - Friday ( 2 rotational day off) need to be flexible. 
  • Time : 8 am - 8 pm. (Rotational 9 Hours)
  • Job Location - High Street Mall, Thane (West)

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Liberty General Insurance
Liberty General Insurance

Insurance

Mumbai Maharashtra

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