Customer Experience Executive

Job Description

. Must be willing to work in an environment that requires 100% phone-based customer interaction · Excellent verbal and written communications skills, with a clear distinct voice · Conduct regular study of customer needs & driving factors of service NPS, and propose for relevant programs/actions · Work in a team environment, effectively influence and communicate across various business lines at difference levels cross the organization · Passion for learning/learning agile · Transcribing all of our customer comments and NPS rating · Must be willing to work in an environment that requires 100% phone-based customer interaction · Excellent verbal and written communications skills, with a clear distinct voice · Strong computer skills including: Excel, Outlook, MS Word, etc Job Types: Full-time, Internship Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Work Location: In person