Service Sales coordinator 1. Make quotations, estimations and contract enquiries and submit in WhatsApp group whenever require. 2. Maintain service business sheets (se-business) on daily basis 3. Make price list of all items/parts sold 4. Make and maintain daily payment collections sheets(payment collection- service 2023/2024 5. Any email communications related to service sales ,business and outstanding, AMC/CMC contracts 6. Monitor and make quotations from engineers report after visit and take necessary follow ups 7. Take follow ups for outstanding payment and try to close the deal 8. Maintain daily pipeline sheets (AMC/CMC and quotations) and take necessary updates (on daily basis) 9. Create AMC/CMC contracts after the deal is close and file it in the contract file (also attached the PO in the contract) 10. Maintain target sheet (present AMC/CMC) Target 24-25(monthly basis) Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹21,000.00 per month Benefits: Cell phone reimbursement Paid time off Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 7227044404
ob Description: 1) Maintain record of Material issue to Production engineer wise. 2) Take Material usage details from production manager - and take excessive parts and goods back to store 3) Warranty material issue register and status of use in Filed - and return status 4) Cost of warranty material consumed on monthly basis 5) Inventory Stock Audit on Quarterly basis (support to external agency) 6) Inventory verification physical vs digital on quarterly basis. 7) Year-end valuation report of inventory. 8) Daily report to Manager for his work and team member work 9) Daily basis Verification of Packing list vs physical material both must be match and then approve for dispatch 10) Creation of item master as per the main product requirement 11) Daily transaction must be update to ERP on same day - to make sure actual inventory and ERP inventory matching PACKING AND DISPATCH · Generate and verify dispatch documents viz. Packing list, Gate pass, Declaration · Coordinating with admin team for transport documents · Filing LR copy · Supervising for packing of goods and payment to the packers. · Maintaining inventory of packing material · Maintaining courier dispatch reports and sharing the dispatch tracking details with team and customer. · Tracking the shipment and sharing information to the concerned teams. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
Job Responsibility: 1. Perform electrical wiring for machines based on technical drawings, schematics, and safety regulations. 2. Connect electrical components such as switches, relays, fuses, motors, and sensors with precision. 3. Test and verify electrical circuits for continuity, voltage, and current using appropriate testing equipment. 4. Diagnose and troubleshoot electrical faults, loose connections, and system malfunctions in machines. 5. Read and interpret electrical diagrams and technical drawings to ensure accurate installations. 6. Collaborate with engineers and technicians to modify and improve electrical designs for efficiency. 7. Support maintenance teams in resolving complex electrical issues and ensuring smooth operations. 8. Documents test results and equipment history. 9. Answer Technical questions from customer internal staff. 10. Research Technical issues using all available data. 11. Travels for onsite repairs and installations. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Vadodara, Gujarat: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Electrician: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Preparing financial documents such as invoices, bills, and accounts payable and receivable Managing company ledgers Processing business expenses Coordinating internal and external audits Verifying balances in account books and rectifying discrepancies Verifying bank deposits Managing day-to-day transactions Recording office expenditures and ensuring these expenses are within the set budget Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Education: Bachelor's (Preferred) Experience: Accounting: 1 year (Preferred) total work: 1 year (Preferred) License/Certification: Tally (Preferred) Work Location: In person
Job Title : Perfusionist No. of Vacancies : 1 Salary : As per company norms Job Type : Technical Reports To : Director – Biomedical Division Job Location: Vadodara Bachelor's degree in Perfusion Technology or a related field. Minimum 3–5 years of hands-on experience in a clinical setting. Experience or interest in R&D, medical devices, or product testing is preferred. Familiarity with regulatory standards such as ISO 13485, CE, or FDA is advantageous. Strong analytical, problem-solving, and communication skills. Key Skills: Proficiency in providing clinical demonstrations of perfusion systems and engaging with hospital clinical teams. Ability to articulate the benefits of perfusion products to potential customers, fostering long-term relationships. Strong ability to translate clinical needs into engineering requirements. Comfortable working in cross-functional teams (engineering, QA, regulatory, etc.). Knowledge of CAD, prototyping, and basic data analysis tools is a plus. Willingness to travel occasionally for clinical trials or customer feedback. Business Development Acumen: Ability to identify market opportunities, develop strategies to increase market share, and actively engage with clients and stakeholders to drive sales growth. Job Responsibilities: Collaborate with biomedical engineers and product designers in developing cardiac surgical devices and perfusion systems. Provide clinical insights on the design, usability, and functionality of heart-lung machines, oxygenators, blood pumps, and related equipment. Participate in simulation testing and validation of new devices. Assist in creating clinical trial protocols and supporting documentation. Conduct product evaluations in both simulated and real clinical settings. Stay updated with the latest clinical perfusion techniques, equipment standards, and safety guidelines. Support regulatory and quality assurance teams with technical insights. Educate internal teams on perfusion procedures and equipment usage. Prepare reports, presentations, and product improvement recommendations. Participate in training programs and conduct demonstrations for new products. Business Development Role: Drive growth in the perfusion product line by identifying new business opportunities, nurturing client relationships, and contributing to marketing and sales strategies. Develop and implement strategies for market expansion and customer retention. Apply here : https://forms.gle/zbrsHksfczvPSyu26 Contact details : hr@medinnovasystems.com | 6358944452 For more details : Visit career page at www.medinnovasystems.com Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Paid sick time Paid time off Provident Fund
Inspect equipment to accurately identify all device parameters that do not meet OEM documented specifications. Proficiently use all test equipment related in the testing of assigned devices. Evaluate customer’s medical equipment issues, implement appropriate major repairs with accepted technical practices. Answers technical questions from customers and internal staff. Documents test results and equipment history. Researches technical issues using all available data. Trouble shoots and identifies correct part necessary to repair equipment and to correct customer problem. Talks to customers for the purpose of selling parts. Travels for onsite repairs and installations. Taking care of all customers in assigned area and required territory. Ready for Field job 20 to 25 days per month. Whenever required engineer has to come to factory for self-development and Training Field service Engineer has to attend call whenever required an for emergency for hospital and medical institute. Engineer has to attend Demonstration, Service calls and Surgery whenever required Trains Level 1 Engineer. Comply with company’s policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is done. Maintain proper care of tools and test equipment to ensure calibration Identify and report all customer quality or compliance concerns immediately to Company. Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Experience: total work: 1 year (Preferred) Work Location: Remote
Job Title : Customer Experience Executive - CSD Salary band : As per Company Policies Job Type: Non -Technical &Communication Based Reports To : CSD -Manager Qualification: Degree /Diploma/ in Biomedical Engineering Experience : 0 to 2 Year Experience in relevant Field About the Job At Medinnova, we are guided by our purpose of facilitating better healthcare for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Medinnova Team — can discover and deliver High end Medical Device Technology Product - guided by our commitment to patients, our people and the planet. People join Medinnova because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions. Department : Customer Success Departments are focused on customer loyalty and building close long-term client relationships and often stay with the same customers as long as they continue to work with your business. key Responsibilities of a Customer Success Department : Long-term customer relationship management Brand and product promotion Proactive problem resolution Coordinate effectively with internal team members, Production Engineers, and Field Service Engineers (FSEs) for smooth execution of service activities. Manage assigned tasks, prioritize workload, and ensure timely completion of service activities. Support in maintaining service documentation in alignment with ISO and regulatory standards. Customer success Department – Customer Experience Executive skills and Qualifications: ● Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred). ● Experience: 1–3 years of experience in customer service, client relations, or a similar customer-facing role. ● Technical Skills: ○ Proficiency in CRM software and Microsoft Office Suite. ○ Familiarity with customer support tools (email, chat, or ticketing systems). ● Core Skills: ○ Strong communication and interpersonal skills. ○ Excellent problem-solving and conflict resolution abilities. ○ Customer-focused mindset with a professional attitude. ○ Analytical thinking to interpret customer feedback and trends. ○ Time management and organizational skills to handle multiple tasks effectively Job Summary: The Customer Experience Executive ensures customers have a positive and seamless interaction with the company. This role focuses on handling customer inquiries, resolving complaints, and improving overall service quality. The executive will develop strong customer relationships, analyze feedback, and implement strategies to increase satisfaction and loyalty. Job Responsibilities: 1. Handle customer inquiries through calls, emails, and chats with professionalism and empathy. 2. Resolve customer complaints promptly to ensure satisfaction and build trust. 3. Identify and analyze the root causes of customer issues for effective, long-term solutions. 4. Maintain positive and lasting relationships with customers to promote loyalty and retention. 5. Collect and evaluate customer feedback to identify areas for service improvement. 6. Suggest and implement new strategies, policies, and procedures to enhance the customer experience. 7. Collaborate with internal teams to communicate customer insights and improve service delivery. 8. Monitor customer satisfaction levels and take proactive steps to maintain high standards. 9. Keep accurate records of customer interactions and ensure timely follow-ups. 10. Strive to create a seamless, positive, and memorable experience for every customer Why Join Us: ● Opportunity to make a direct impact on customer satisfaction and loyalty. ● Work in a supportive and growth-oriented environment. Apply here : https://forms.gle/twya7nRMerMJWdTM6 Contact details : [email protected] | 6358944452/7227044404 For more details : Visit career page at www.medinnovasystems.com Job Type: Full-time Pay: ₹21,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person
Job Title : Customer Experience Executive - CSD Salary band : As per Company Policies Job Type: Non -Technical &Communication Based Reports To : CSD -Manager Qualification: Degree /Diploma/ in Biomedical Engineering Experience : 0 to 2 Year Experience in relevant Field About the Job At Medinnova, we are guided by our purpose of facilitating better healthcare for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Medinnova Team — can discover and deliver High end Medical Device Technology Product - guided by our commitment to patients, our people and the planet. People join Medinnova because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions. Department : Customer Success Departments are focused on customer loyalty and building close long-term client relationships and often stay with the same customers as long as they continue to work with your business. key Responsibilities of a Customer Success Department : Long-term customer relationship management Brand and product promotion Proactive problem resolution Coordinate effectively with internal team members, Production Engineers, and Field Service Engineers (FSEs) for smooth execution of service activities. Manage assigned tasks, prioritize workload, and ensure timely completion of service activities. Support in maintaining service documentation in alignment with ISO and regulatory standards. Customer success Department – Customer Experience Executive skills and Qualifications: ● Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred). ● Experience: 1–3 years of experience in customer service, client relations, or a similar customer-facing role. ● Technical Skills: ○ Proficiency in CRM software and Microsoft Office Suite. ○ Familiarity with customer support tools (email, chat, or ticketing systems). ● Core Skills: ○ Strong communication and interpersonal skills. ○ Excellent problem-solving and conflict resolution abilities. ○ Customer-focused mindset with a professional attitude. ○ Analytical thinking to interpret customer feedback and trends. ○ Time management and organizational skills to handle multiple tasks effectively Job Summary: The Customer Experience Executive ensures customers have a positive and seamless interaction with the company. This role focuses on handling customer inquiries, resolving complaints, and improving overall service quality. The executive will develop strong customer relationships, analyze feedback, and implement strategies to increase satisfaction and loyalty. Job Responsibilities: 1. Handle customer inquiries through calls, emails, and chats with professionalism and empathy. 2. Resolve customer complaints promptly to ensure satisfaction and build trust. 3. Identify and analyze the root causes of customer issues for effective, long-term solutions. 4. Maintain positive and lasting relationships with customers to promote loyalty and retention. 5. Collect and evaluate customer feedback to identify areas for service improvement. 6. Suggest and implement new strategies, policies, and procedures to enhance the customer experience. 7. Collaborate with internal teams to communicate customer insights and improve service delivery. 8. Monitor customer satisfaction levels and take proactive steps to maintain high standards. 9. Keep accurate records of customer interactions and ensure timely follow-ups. 10. Strive to create a seamless, positive, and memorable experience for every customer Why Join Us: ● Opportunity to make a direct impact on customer satisfaction and loyalty. ● Work in a supportive and growth-oriented environment. Apply here : https://forms.gle/twya7nRMerMJWdTM6 Contact details : hrmspl@medinnovasystems.com | 6358944452/7227044404 For more details : Visit career page at www.medinnovasystems.com Job Type: Full-time Pay: ₹21,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person
Job Title: service support Executive Salary band: As per company norms Job Type: non – technical Reports To: CSD Manager Qualification: B.com /BE /Diploma in Biomedical Engineering/ Electronic & Communication/Any graduate. Experience: 0-2 Year Experience in relevant Field Skill : 1. Should efficiently manage service call records, maintain documentation, and ensure accurate filing of job cards and reports. 2. Should carefully review and update service records, stock transfers, and installation reports to ensure accuracy. 3. Should learn and utilize Growsmart software for service call management, stock transfers, and process updates. 4. Should identify and resolve job card issues and assist in troubleshooting service-related problems. Job Responsibility: Primary 1. Service Calls—Go Through All Service Calls Daily Growsmart (With Customer Success Executive and Service Support Staff) and by Self Also. 2. Email Regarding Engineers Visit or Any Communication to Customer. 3. Stock Transfer of Items/Products to Be Dispatch of Sales Order. 4. Filing Of All Dispatched Job Cards After Scanning in Respective Delivery Notes. 5. Filing of All Service Reports (Installation Reports, Demo Reports, PMS, Casual, Inspections, Warranty/AMC/CMC in Respective File/Folder). 6. Learning Gradually All Process in Growsmart. 7. Update Demo Order Sheet on Daily Basis. 8. Finding Job cards For Providing to Stores Team and maintain Job Card Transaction Book. 9. Daily courier details-in google sheets, track the courier details and call customer and take follow ups. 10. Sending daily packing list to customer through mail by attaching docket details. 11. Adding warranty contract in growsmart along with installation reports, though base 12. Monthly verification (through invoice) of docket details 13. Making daily service packing list /delivery notes (either from estimation or from quotation) -all service dispatch. 14. Fill and update rep (in-house repair) file in order board 15. Maintain flight case (dispatched + received) 16. Matain site engineer or production site sheet. Secondary 1. Maintain and Update Csd File (Installation and Demonstration and Surgery - Daily Basis) 2. Learning Service Calls Registration, Closing and Updating, Delivery Notes. ADDITIONAL RESPONSIBILITIES WHENEVER REQUIRED: 1. Make Packing List at The Time of Requirement. Solving Problems Faced in Job Cards by Checking Physically. Job Type: Full-time Pay: From ₹21,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Work Location: In person