Field Service Engineer Hyderabad

• Inspect equipment to accurately identify all device parameters that do not meet OEM documented specifications.
• Proficiently use all test equipment related in the testing of assigned devices.
• Evaluate customer’s medical equipment issues, implement appropriate major repairs with accepted technical practices.
• Answers technical questions from customers and internal staff.
• Documents test results and equipment history.
• Researches technical issues using all available data.
• Trouble shoots and identifies correct part necessary to repair equipment and to correct customer problem.
• Talks to customers for the purpose of selling parts.
• Travels for onsite repairs and installations.
• Taking care of all customers in assigned area and required territory.
• Ready for Field job 20 to 25 days per month.
• Whenever required engineer has to come to factory for self-development and Training
• Field service Engineer has to attend call whenever required an for emergency for hospital and medical institute.
• Engineer has to attend Demonstration, Service calls and Surgery whenever required
• Trains Level 1 Engineer.
• Comply with company’s policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is done.
• Maintain proper care of tools and test equipment to ensure calibration
• Identify and report all customer quality or compliance concerns immediately to Company.
• Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: Remote