Customer Experience Executive

As an Operations Executive at our pioneering organization that combines spirituality and technology to offer Virtual Darshan through AR/VR technology, your role will involve assisting customers at our dedicated VR experience centers. Your responsibilities will include safely handling and placing VR devices on customers' eyes before the session, guiding customers through the process of using the VR equipment smoothly, coordinating with the technical team in case of any device issues, maintaining records of daily footfall and customer feedback, and providing an excellent customer experience from entry to exit. Key Responsibilities: - Assist customers at our dedicated VR experience centers. - Safely handle and place VR devices on customers' eyes before the session begins. - Guide customers through the process of using the VR equipment smoothly. - Coordinate with the technical team in case of any device issues or malfunctions. - Maintain records of daily footfall and customer feedback. - Provide an excellent customer experience from entry to exit. Qualifications Required: - Tech-friendly and comfortable using VR equipment (training will be provided). - Prior experience in hospitality, healthcare, or hotel front desk roles preferred. - Polite, well-groomed, and professional appearance. - Strong communication skills. - Customer-focused mindset with a proactive approach. - Ability to stay calm and courteous in a fast-paced environment. - Basic computer knowledge to manage records or scheduling (if required). - Flexible with working hours, including weekends and holidays if needed. In addition to the responsibilities and qualifications outlined above, our company is focused on democratizing access to emerging technologies like augmented, virtual, and mixed reality. We have developed our hardware to enable immersive VR & MR experiences on smartphones, making it more accessible and affordable. By joining our team, you will be part of an innovative company that is bringing the immense potential of the extended reality field to the mainstream. As an Operations Executive at our pioneering organization that combines spirituality and technology to offer Virtual Darshan through AR/VR technology, your role will involve assisting customers at our dedicated VR experience centers. Your responsibilities will include safely handling and placing VR devices on customers' eyes before the session, guiding customers through the process of using the VR equipment smoothly, coordinating with the technical team in case of any device issues, maintaining records of daily footfall and customer feedback, and providing an excellent customer experience from entry to exit. Key Responsibilities: - Assist customers at our dedicated VR experience centers. - Safely handle and place VR devices on customers' eyes before the session begins. - Guide customers through the process of using the VR equipment smoothly. - Coordinate with the technical team in case of any device issues or malfunctions. - Maintain records of daily footfall and customer feedback. - Provide an excellent customer experience from entry to exit. Qualifications Required: - Tech-friendly and comfortable using VR equipment (training will be provided). - Prior experience in hospitality, healthcare, or hotel front desk roles preferred. - Polite, well-groomed, and professional appearance. - Strong communication skills. - Customer-focused mindset with a proactive approach. - Ability to stay calm and courteous in a fast-paced environment. - Basic computer knowledge to manage records or scheduling (if required). - Flexible with working hours, including weekends and holidays if needed. In addition to the responsibilities and qualifications outlined above, our company is focused on democratizing access to emerging technologies like augmented, virtual, and mixed reality. We have developed our hardware to enable immersive VR & MR experiences on smartphones, making it more accessible and affordable. By joining our team, you will be part of an innovative company that is bringing the immense potential of the extended reality field to the mainstream.