2 - 7 years
4 - 9 Lacs
Posted:None|
Platform:
Work from Office
Full Time
* Customer-Centric Superstars: Can understand the importance of empathy, active listening, and going the extra mile.
* Problem Solvers: Can navigate challenges with grace and find innovative solutions.
* Communication Masters: Possess excellent verbal and written communication skills, capable of building rapport with diverse clients.
* Tech Savvy Individuals: Comfortable using CRM systems and other digital tools to enhance customer interactions.
* Real Estate Enthusiasts (Preferred): While not mandatory, a passion for the real estate industry is a plus!
* Organized and Detail-Oriented: Able to manage multiple tasks and ensure seamless customer interactions.
* A positive and proactive attitude: Someone who takes initiative and is a team player.
* Act as the primary point of contact for clients, providing exceptional support throughout their real estate journey.
* Manage and resolve customer inquiries and complaints efficiently and professionally.
* Proactively anticipate customer needs and provide personalized solutions.
* Utilize CRM systems to track customer interactions and ensure accurate data management.
* Collaborate with internal teams to improve customer satisfaction and streamline processes.
* Gather and analyze customer feedback to identify areas for improvement.
* Contribute to creating a positive and welcoming atmosphere.
Raheja Developers
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