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Customer Executive/Voice-Technical Support(UK Process)

Customer Executive/Voice-Technical Support(UK Process)

Apex One

1 - 5 years

0 Lacs

pune maharashtra

Posted:17 hours ago| Platform: Shine logo

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Skills Required

voice process customer service customer communication technical support written communication verbal communication international voice process basic computer skills typing skills

Work Mode

On-site

Job Type

Full Time

Job Description

You are being hired for an International Voice Process in Pune. Your role will involve handling inbound/outbound calls for international customers, resolving queries, ensuring high levels of customer satisfaction, and maintaining call logs following standard procedures. Key Responsibilities: - Handle inbound/outbound calls for international customers. - Resolve queries and provide appropriate solutions. - Ensure high levels of customer satisfaction. - Maintain call logs and follow standard procedures. Qualification Required: - Any Graduate/Undergraduate can apply. - Excellent English communication skills (verbal & written). - Willingness to work in rotational shifts, including night shifts. - Basic computer and typing skills required. Please note that incentives are based on performance.,

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Customer Executive/Voice-Technical Support(UK Process)