Customer Executive

Job Title: Customer Care Executive

Location: Bhubaneswar, Odisha (On-site)

Shift: 24×7 Rotational Shift

Key Responsibilities:

· Handle inbound and outbound customer calls, emails, and chat inquiries professionally and promptly.

· Provide accurate information regarding company products, services, and policies.

· Identify customer needs, clarify information, and offer appropriate solutions or alternatives.

· Resolve customer complaints with empathy and a solution-oriented approach.

· Maintain detailed and accurate records of customer interactions in the CRM system.

Required Skills & Qualifications:

· Excellent communication skills in English.

· Strong problem-solving and interpersonal skills.

· Ability to multitask, prioritize, and manage time effectively.

· Positive attitude and willingness to work in a 24×7 rotational shift

Education:

· Graduate/Undergraduate in any discipline.

Experience:

· Freshers and experienced candidates (0–1 years) are welcome.

What We Offer:

· Supportive and professional work environment.

· Free Meals for Day and Night shifts.

· Free Accommodation for night employees.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person