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Customer Coordinator

Customer Coordinator

Intertek

2 - 5 years

2 - 3 Lacs

Bengaluru

Posted:13 hours ago| Platform:

Apply

Skills Required

Merchandising Client Coordination Sample Collection Customer Coordination Follow Ups

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Everyone,

We are hiring for Customer Coordinator position, Any who are working as a merchandiser can also apply.

MAJOR RESPONSIBILITIES:

To contact the customer for any queries arising from test requisitions during sample Registration.
To ensure that the test requisition and samples are complete and adequate before the samples are sent to the laboratory for testing.
To coordinate with other members of the staff of the laboratory for matters related to tests.
To answer enquiries from customers on test standard, procedures, results and charges.
To monitor the progress of the tests and liaise with the Laboratory Supervisor to ensure that the tests are completed within the stipulated time.
To maintain all communications received from the buyers in order.
To register the complaints received and bring to the notice of his supervisors.
Ensure TAT for each and every report and reach the customer on time
To Seek Customer Feedback.

IDEAL BACKGROUND:

Experience:

Education:

Soft skills :

- Teamwork

- Communication Skills

- Problem Solving Skills

- Work Ethic

- Analytical Skills

- Interpersonal Skill

Language proficiency:

Computer literacy:

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