Customer Coordination Executive

Job Description

Customer Coordination Executive Location: Sector 38-C, Chandigarh Job Type: Full-Time (Work from Office – No Field Work) Department: Sales & Customer Support Reporting To: Team Lead – Customer Coordination Job Overview: We are hiring a Customer Coordination Executive who will speak with customers, guide them on renting laptops/desktops, and coordinate with internal teams. This is a non-travelling office job. Your Main Work Will Be: ✅ Talk to customers over calls and chats ✅ Explain how our rental process works (documents, delivery, etc.) ✅ Handle business/enterprise customer queries smartly ✅ Enter customer details and updates in our system (CRM) ✅ Follow up with customers and help convert leads to orders ✅ Coordinate with delivery, documents, and support teams ✅ Build friendly and helpful customer relationships ✅ Learn and use CRM, Google Sheets, and basic tools ✅ Report daily work and status to the team lead Who Can Apply: 1+ year experience in customer service or coordination Good in English and Hindi (speaking & writing) Basic knowledge of laptops and computers is a plus Comfortable using email, chat, and CRM tools Good listener, quick learner, and team player Can manage tasks under pressure and stay organized What You’ll Get: Friendly team and work culture Learn new tools and improve skills Grow in the IT rental industry Work with both individuals and business clients Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person