Customer Coordination Executive

Job Description

Customer Coordination Executive📍 Location: Sector 38-C, Chandigarh 🕘 Job Type: Full-Time (Work from Office – No Field Work) 📢 Department: Sales & Customer Support 👩‍💼 Reporting To: Team Lead – Customer Coordination Job Overview:We are hiring a Customer Coordination Executive who will speak with customers, guide them on renting laptops/desktops, and coordinate with internal teams. This is a non-travelling office job. Your Main Work Will Be:✅ Talk to customers over calls and chats ✅ Explain how our rental process works (documents, delivery, etc.) ✅ Handle business/enterprise customer queries smartly ✅ Enter customer details and updates in our system (CRM) ✅ Follow up with customers and help convert leads to orders ✅ Coordinate with delivery, documents, and support teams ✅ Build friendly and helpful customer relationships ✅ Learn and use CRM, Google Sheets, and basic tools ✅ Report daily work and status to the team lead Who Can Apply:✔️ 1+ year experience in customer service or coordination ✔️ Good in English and Hindi (speaking & writing) ✔️ Basic knowledge of laptops and computers is a plus ✔️ Comfortable using email, chat, and CRM tools ✔️ Good listener, quick learner, and team player ✔️ Can manage tasks under pressure and stay organized What You’ll Get:🌟 Friendly team and work culture 🌟 Learn new tools and improve skills 🌟 Grow in the IT rental industry 🌟 Work with both individuals and business clients