Customer Care Representative

As a Customer Care Representative at Rently Software Development Private Limited, you will be responsible for providing excellent customer service to all Rently users. Your role will involve handling customer support requests through email, chat, and voice support channels. You should possess exceptional written and verbal communication skills to effectively address customer inquiries. This position offers opportunities for growth within a US-based company. **Key Responsibilities:** - Responding to support requests from customers via voice mediums - Upholding high-quality standards in customer experience - Making real-time decisions to address customer queries - Escalating high-level requests to appropriate internal channels **Qualifications Required:** - Strong communication skills, both written and verbal - Comfortable with providing customer support through email, chat, and voice channels - Ability to work in US hours, including night shifts and weekends as per the work schedule - Commitment to maintaining security standards in line with Rently's ISO certification - Interested in long-term association with the organization (minimum of 2-3 years) As a part of our team at Rently, you will benefit from a fully empowered and innovative work environment. We offer a career growth path with competitive compensation and statutory benefits. Our company culture emphasizes investing in developing functional, technology, and leadership skills among team members. For more information on our products and services, please visit us at [Rently's website](https://use.rently.com).,