Customer Care Representative

0 - 1 years

3 - 12 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

RESPONSIBILITIES:

  • Answer incoming calls and address customer queries.
  • Provide product/service information clearly.
  • Record call details and maintain accurate customer records.
  • Resolve complaints or escalate them when needed.
  • Ensure a positive customer experience on every call.

Required Candidate Profile

  • Good communication skills in [language(s)].
  • Basic computer knowledge.
  • Ability to handle calls with patience and professionalism.
  • Previous experience in a call center or inbound process is a plus.

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