Posted:4 hours ago|
Platform:
On-site
Full Time
Handle inbound/outbound customer calls (Voice Process).
Respond to customer queries via email and chat (Non-Voice).Provide accurate information and resolve issues professionally.Maintain records of interactions and follow up on open cases.Meet performance metrics such as quality, productivity, and customer satisfaction.Collaborate with internal teams for escalations or process improvements.
Handle inbound/outbound customer calls (Voice Process).
Respond to customer queries via email and chat (Non-Voice).Provide accurate information and resolve issues professionally.Maintain records of interactions and follow up on open cases.Meet performance metrics such as quality, productivity, and customer satisfaction.Collaborate with internal teams for escalations or process improvements.
Job Requirements:
Location- Noida & GurgaonShifts- RotationalWork to office Jobs
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