Customer Care Professional

Customer Support Executive

Location:

CTC:

• Fresher:

  Up to

  ₹29,000

• Experienced:

  Up to

  ₹36,000

Work Mode:

Eligibility:

Interview mode - Walk-in only

Role Overview

Join our growing Customer Support Team in Indore! You will handle customer interactions via calls, chats, or emails, resolve queries, and ensure a seamless and positive customer experience

Roles and Responsibilities

• Handle inbound and outbound customer calls, chats, or email queries professionally.
• Provide accurate information, troubleshoot basic issues, and deliver effective resolutions.
• Maintain records of customer interactions and follow-up actions.
• Ensure high levels of customer satisfaction through prompt and quality service.
• Escalate complex issues to the concerned department when required.
• Adhere to process guidelines, performance metrics, and service quality standards.